HR Tech Lead — SAP SuccessFactors & AI Solutions

OpenText; Southwestern Ontario; On-site; CAD 87,000 - 130,000; Full time

Job summary

OpenText is hiring a Lead HR Technology Business Analyst to shape and optimize HR technology across Recruiting, Onboarding, and HR Shared Services. You will translate business needs into scalable SAP SuccessFactors solutions and leverage AI-enabled capabilities while ensuring privacy and governance.

You will collaborate with HR, IT, Data, Security, and vendors to drive design, testing, release readiness, and adoption across OpenText platforms such as SAP SuccessFactors, Service Management, and

Qualifications

• 3+ years of experience as a Business Analyst, Functional Analyst, Product Analyst, or HR Technology professional supporting enterprise HR solutions.
• Working knowledge of SAP SuccessFactors, preferably Recruiting and/or Onboarding.
• Experience with HR service delivery, shared services, case management, request management, or employee self-service.
• Strong experience eliciting, analyzing, documenting, and validating business and functional requirements.

Responsibilities

• Partner with HR stakeholders to understand needs and translate them into clear requirements and scalable solutions.
• Facilitate requirements workshops, process reviews, and solution validation with HR, IT, Data, Security, product teams, and vendors.
• Support SAP SuccessFactors Recruiting and Onboarding workflows, data, configurations, integrations, and process improvements.
• Support HR Service Management including case management, service catalogs, knowledge content, and self-service.

Skills

SAP SuccessFactors

HR service delivery

Requirements gathering

Testing

Data privacy & governance

Stakeholder management

Education

Bachelor's degree in HR/IT/Business Administration

Tools

OpenText Service Management

OpenText Aviator

SAP SuccessFactors Recruiting/Onboarding

Job description

OpenText is hiring a Lead HR Technology Business Analyst to shape and optimize HR technology across Recruiting, Onboarding, and HR Shared Services. You will translate business needs into scalable SAP SuccessFactors solutions and leverage AI-enabled capabilities while ensuring privacy and governance.

You will collaborate with HR, IT, Data, Security, and vendors to drive design, testing, release readiness, and adoption across OpenText platforms such as SAP SuccessFactors, Service Management, and