HR Services Coordinator

CivicInfo BC; Vernon; On-site; CAD 73,000 - 86,000; Full time

Job summary

The City of Vernon is seeking an HR Services Coordinator (Exempt - Temporary) to support daily HR Services operations, maintain employee data, and assist with talent acquisition and onboarding. The role emphasizes accuracy, confidentiality, and effective collaboration across the HR Services team.

You will handle documentation, reporting, and process improvements while delivering responsive, solutions-oriented service to employees and leaders.

Qualifications

• Degree or diploma in Human Resources, Business Administration, or related discipline.
• HR experience, preferably in a unionized environment.
• Working toward CPHR designation.
• Foundational knowledge of HR services policies and employment legislation.
• Proficiency with Microsoft Office; Workday experience is an asset.
• Experience coordinating HR services functions: talent acquisition, onboarding, records, analytics, policy administration.
• Strong organization, communication, problem-solving, and customer-service orientation.
• Able to work independently and in a team.

Responsibilities

• Provides HR Services support, handling inquiries and routing complex matters.
• Coordinates lifecycle processes: onboarding, changes, offboarding; maintains documentation.
• Maintains accurate employee records and HR data in Workday and other systems.
• Supports HR programs, policies, and procedures.
• Assists with talent acquisition activities: posting, recruitment coordination, scheduling.
• Prepares materials for review by HR Services; supports data collection and reporting.
• Exercises discretion and confidentiality with sensitive information.
• Collaborates with HR Services team to ensure service excellence and continuous improvement.
• Performs other duties and supports emergency service requirements when needed.

Skills

HR coordination

Talent acquisition

Onboarding

Employee records

HR analytics

Policy administration

Communication

Time management

Teamwork

Confidentiality

Education

Degree or diploma in HR or Business Administration

CPHR designation in progress

College/CEGEP certificate/diploma (1–2 years)

Tools

Workday

Microsoft Office

Job description

Job Requisition JR-2026-303 HR Services Coordinator (Exempt - Temporary) (Open)

Job Family Exempt

Start Date 2026-11-03

End Date 2027-02-01

Primary Posting No

Application Closing Date Feb 1, 2027

Note: Posting comes off at 12:00am on the closing date, with the competition closing at 11:59pm the day prior.

Salary Range $72,702.00 - $85,531.77

Accepting applications until filled.

Effective immediately. 18 months (Temporary).

We are looking for a collaborative and service-oriented HR Services Coordinator to join our team.

The coordinator supports the day-to-day delivery of HR Services programs, processes, and administration and serves as a key point of contact for employees and leaders. The position provides timely information and assistance, coordinates HR Services activities, maintains accurate employee information and documentation, and helps ensure consistent and efficient service delivery.

The position builds strong working relationships across the organization and provides support and service while knowing when to collaborate with or elevate matters to other members of the HR Services team.

What You’ll Do:

• Provides responsive and professional HR Services support, responding to inquiries, providing information, coordinating requests, and directing more complex matters to the appropriate HR Services team member.
• Coordinates and supports employee lifecycle processes, including talent acquisition, onboarding, employee changes, and offboarding, ensuring information and documentation are complete and processed in a timely manner.
• Maintains accurate employee records and HR Services information in Workday and other systems, including employee data, organizational information, documentation, reporting, and related records.
• Supports the administration and delivery of HR Services programs, policies, and procedures.
• Supports talent acquisition activities, including posting positions, coordinating recruitment processes, scheduling interviews, preparing documentation, communicating with candidates, and supporting onboarding activities.
• Assists with job description and job evaluation, organizational changes, and workforce-related processes by gathering information, maintaining documentation, coordinating activities, and preparing materials for review by appropriate HR Services team members.
• Prepares reports, correspondence, presentations, forms, and other HR Services materials; assists with data collection and analysis and identifies opportunities to improve processes, systems, and service delivery.
• Exercises sound judgment, discretion, and confidentiality when handling sensitive employee and organizational information.
• Works collaboratively with the HR Services team and contributes to a culture of accountability, service excellence, continuous improvement, and teamwork.
• Performs other related duties as required.
• All persons employed by the City of Vernon will be required to assist the City in providing emergency services. Duties assigned during an emergency may differ from regular duties.

What you bring:

• A degree or diploma in Human Resources, Business Administration, or a related discipline.
• Two years of HR experience, preferably in a unionized environment.
• Working towards a Chartered Professional Human Resources (CPHR) designation
• Foundational knowledge of HR Services policies, practices, processes, and applicable employment legislation.
• Proficiency with Microsoft Office Suite and experience working with Human Resources Information Systems, Workday experience is an asset.
• Experience or exposure coordinating a range of HR Services functions, including:
• talent acquisition and onboarding;
• employee records and HR administration;
• HR data analytics and reporting;
• policy and program administration;
• Strong organizational and time-management skills, with the ability to coordinate multiple priorities, meet deadlines, and maintain attention to detail in a fast-paced environment.
• Excellent communication, relationship-building, problem-solving and the ability to identify issues, seek appropriate guidance, and follow matters through to completion.
• A customer-focused approach, with a demonstrated ability to deliver responsive, practical and solutions-oriented service to stakeholders.
• Demonstrated ability to work effectively both independently and collaboratively as part of a high-performing team.
• An equivalent combination of education and experience may be considered.

The City of Vernon wishes to thank all applicants; however, only those candidates selected for an interview will be contacted.

Worker Sub-Type Fixed Term (Over 1 Year) (Fixed Term)

Location City Hall Building

Time Type Full time

Supervisory Organization Talent Acquisition & Retention

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years