HR CONSULTANT HRIS

City of Toronto; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

The City of Toronto seeks a committed HR Consultant HRIS for a 12-month temporary position to support high-volume recruitment technology projects. The role involves collaboration with diverse teams, requiring extensive experience in SuccessFactors and strong analytical skills. The consultant will enhance recruiting modules and ensure alignment with organizational needs through effective project management.

Qualifications

• Experience with end-to-end recruitment processes in SuccessFactors.
• Understanding of HR practices and employment-related legislation.
• Ability to work independently or as part of a team.

Responsibilities

• Support testing, quality assurance, and implementation of SuccessFactors.
• Collaborate with HRIS unit and various divisions for project success.
• Prepare reports and conduct training related to HR systems.

Skills

Analytical skills

Interpersonal skills

Problem-solving skills

Research skills

Education

Post-secondary education in business administration or HR management

Project Management certification

SuccessFactors Expert SFX certification

Job description

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• Division & Section:People & Equity, Business Services, Systems & Insights.
• Job Type & Duration:Temporary, Full-time Vacancy (12 months).
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 10-Jun-2025 to 24-Jun-2025.

The People & Equity Division in partnership with the Technical Services Division has commenced a multi-year capital project to assess and implement recruitment technology that integrates with the existing SuccessFactors system to help manage high volume recruitment.

This important initiative creates an exciting opportunity for a committed and motivated individual with strong Recruitment knowledge and a passion for technology and innovation to participate in a Divisional project team.

Reporting to the Manager, Human Resources Information Systems (HRIS), and working collaboratively with other operational and/or project leads, the HR Consultant HRIS will be part of the High-Volume Recruitment Capital project dedicated to enhancing the City’s Recruiting module within the SuccessFactors system. This role requires a deep understanding of Recruiting and its integration points with the Employee Central and Onboarding modules.

What will you do?

• Represent the SuccessFactors Recruiting team in the research, testing, quality assurance and implementation of existing SuccessFactors functionality to support project initiatives related to managing high-volume screening, assessment, and interview scheduling
• Support the design, configuration and implementation of SuccessFactors functionality to meet business requirements, recommending and assisting in the development of system and business sustainment strategies, to provision process improvements for optimal efficiency and alignment with business priorities
• Contribute to the testing, blueprinting, implementation and integration of selected third-party vendor technology with SuccessFactors
• In collaboration with the SuccessFactors Recruiting and Onboarding sustainment team, test, configure, implement and establish change management plan for the new Redesigned Applicant Workbench
• Contribute to the development of test strategies, creation of test data in non-production systems, and execute test scenarios using various methodologies and systems to ensure new functionality aligns with business requirements and quality assurance.
• Consult with key stakeholders to understand current and future business requirements to ensure these are central factors in the implementation and adoption of existing SuccessFactors system functionality
• Collaborate in a team environment and with all members of the HRIS unit, People & Equity colleagues, and business partners from Payroll, Pension & Employee Benefits division, technical teams from Technology Services division, as well as external consultants and processors from SAP to facilitate timely resolutions while providing advice, consultation and support to business partners and client divisions city-wide.
• Determine change impacts related to SuccessFactors and communicate with clients and stakeholders within the scope of duties as assigned.
• Make presentations to colleagues across the city, and conduct training or information sessions related to HR systems, business processes and initiatives. Prepare reports and other relevant documentation

What do you bring to the role?

• Experience with end-to-end recruitment processes and activities in SuccessFactors; including performing system tasks such as Screening, Interview Scheduling and managing assessments
• Experience developing technical test cases, conducting and documenting comprehensive testing of new and/or existing system functionality and reports
• Experience in managing/or maintaining the SuccessFactors Recruiting, Onboarding, and/or Employee Central modules, including the development and support of custom integrations
• Experience working as part of a cross functional team to identify client and user needs; researching, conducting analysis and making recommendations for new technology implementation and process improvements
• Post-secondary education in business administration, human resources management, business analysis, systems analysis, etc., or an equivalent combination of education and experience. Project Management and/or SuccessFactors Expert SFX certification or accreditation is an asset.
• Demonstrated analytical skills in assessing and reviewing business and service processes to identify options, best practices, and opportunities to improve service delivery to management and employees. Proven ability to optimize module performance, troubleshoot issues, and enhance system functionality to align with organizational HR needs.
• Strong research, analytical and problem-solving skills to investigate system and data issues and propose solutions in accordance with the City’s incident management processes, protocols, HR policies and guidelines.
• Excellent interpersonal and negotiation skills with the ability to establish positive working relationships, develop solutions, and interact and communicate effectively with varying stakeholder levels.
• Highly developed political acuity, customer focus and demonstrated ability to establish and maintain a strong network through relationship building.
• Ability to exercise discretion, judgement and work independently or as a member of a team
• Working knowledge of HR practices, procedures and employment related legislation (e.g. Occupational Health and Safety Act, Workers Safety Insurance Act, Human Rights Code, Labour Relations Act, Employment Standards Act, Accommodation of Ontarians with Disabilities Act, etc.
• Ability to work outside regular hours to deliver time-sensitive projects such as deployment of biannual SuccessFactors releases.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .