HR Advisor (Intermediate)

Omega AS; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

NSB Omega is seeking an HR Advisor in Calgary, AB, to deliver business‑facing HR operational support for a major oil & gas client. You will interpret HR policies, manage cases, and improve HR processes to enhance efficiency and the employee experience.

The role requires 2–5 years in HR operations, a post-secondary degree in Business/Commerce/HR, and familiarity with HR systems such as Workday, SAP, and ServiceNow. Legally eligible to work in Canada is essential.

Qualifications

• 2–5 years of progressive HR operations in a business-facing role.
• CPHR designation or working toward designation is an asset.
• Experience in HR shared services environment is preferred.

Responsibilities

• Provide HR operational support to assigned client groups and apply HR policies and processes.
• Develop and maintain HR documentation, templates, FAQs, and quick-reference guides.
• Give accurate, timely advice on HR programs to leaders and employees.
• Manage Tier 2 cases in case management systems, ensuring timely resolution.
• Utilize HR systems to manage lifecycle data with high data integrity and security.
• Identify process gaps and recommend practical improvements.
• Participate in HR advisory projects to improve HR operations.

Skills

HR operations

Policy interpretation

Business-facing partner

Communication

Education

Post-secondary degree in Business/Commerce/HR

Tools

Workday

SAP

ServiceNow

Job description

NSB Omega is searching for an HR Advisor for our MAJOR Oil & Gas Client in Calgary, AB.Assignment Description

About this opportunity:

The HR Advisor plays a key role in delivering business‑facing HR operational support to assigned client groups while contributing to the continuous improvement of HR processes and services. This role requires strong judgment and the ability to interpret and apply HR policies, systems, and procedures to resolve complex issues and recommend effective solutions. The HR Advisor acts as a trusted partner to the business, collaborates across HR functions, and supports initiatives that enhance service delivery, efficiency, and employee experience.

What you’ll do:

• Serve as the dedicated HR Advisory representative for assigned client groups, providing guidance on complex HR operational matters through the application of HR policies, procedures, and systems.
• Support the development and maintenance of HR documentation, including policy and process materials, templates, FAQs, and quick-reference guides.
• Provide accurate, timely advice on HR programs, policies, and procedures to leaders, employees, and internal HR partners.
• Manage Tier 2 cases through established case management systems, ensuring consistency, accuracy, and timely resolution.
• Utilize HR systems effectively (e.g., Workday, SAP, ServiceNow) to manage employee lifecycle data, maintaining high standards of data accuracy, integrity, and security.
• Ensure compliance with data privacy legislation, internal security standards, and best practices, proactively identifying and mitigating data risks.
• Identify process gaps or recurring issues and recommend practical solutions to improve efficiency and effectiveness.
• Participate as an HR Advisory representative on small-scale projects to support continuous improvement of HR operations and processes.
• Work under general guidance, seeking clarification, feedback, and coaching as needed, and escalating complex issues appropriately.

Who you are:

Our ideal candidate will have the following minimum requirements:

• Legally authorized to work in Canada
• Minimum of 2-5 years of progressive HR operations experience in a business‑facing role; oil and gas experience is considered an asset.
• Post‑secondary degree in Business, Commerce, Human Resources, or equivalent combination of education and experience.
• CPHR designation or working toward designation is an asset.
• Experience working within an HR shared services environment is preferred.
• Comfortable using HR systems and tools, with experience in SAP, Workday, and ServiceNow preferred.
• We acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.