Senior HR Advisor

NES Fircroft; Calgary; On-site; CAD 85,000 - 110,000; Full time

Job summary

NES Fircroft in Calgary is seeking an HR Advisor to deliver business-facing HR operational support and drive continuous improvement across HR processes and services.

You will act as a trusted partner, applying HR policies and systems to resolve complex issues, while collaborating with stakeholders to design scalable, tech-enabled solutions that enhance the employee experience.

Qualifications

• Minimum 8 years of progressive HR operations experience.
• Experience in a business-facing HR role is preferred.
• Experience with SAP, Workday and ServiceNow is preferred.
• Oil and gas industry exposure is a plus.

Responsibilities

• Provide guidance on complex HR operational matters using policies and systems.
• Lead initiatives to improve HR service delivery, including automation and self-service.
• Serve as senior SME for HR systems configuration, testing and reporting.
• Collaborate with HR and non-HR stakeholders to design scalable solutions.
• Represent HR Advisory on large project teams to influence outcomes.
• Apply knowledge to resolve high-impact issues and identify improvements.
• Analyze trends to identify gaps and drive process or policy changes.
• Partner with HRIS and teams to implement technology-enabled mitigations.

Skills

HR operations

Client facing

Process improvement

HR systems

Education

Bachelor's degree in Business/HR

CPHR designation in progress

Tools

SAP

Workday

ServiceNow

Job description

Aboutthis opportunity:

The HR Advisor plays a key role in delivering business-facing HR operational support to assigned client groups while contributing to the continuous improvement of HR processes and services. This role requires strong judgment and the ability to interpret and apply HR policies, systems, and procedures to resolve complex issues and recommend effective solutions. The HR Advisor acts as a trusted partner to the business, collaborates across HR functions, and supports initiatives that enhance service delivery, efficiency, and employee experience.

What you’ll do:

• Serve as the dedicated HR Advisory representative for assigned client groups, providing guidance on complex HR operational matters through the application of HR policies, procedures, and systems.
• Lead and contribute to initiatives that enhance HR service delivery, including automation, self-service enablement, system optimization, and process redesign, aligned to strategic priorities.
• Act as a senior subject matter expert for HR systems (e.g., Workday, SAP, ServiceNow), including configuration, testing, reporting, and optimization of HCM-related functionality.
• Partner with HR and non-HR stakeholders to design and implement scalable, sustainable solutions that address business needs and improve the employee experience.
• Represent HR Advisory on large, integrated project teams, influencing outcomes and delivering measurable operational or project-related results.
• Apply advanced practical knowledge, judgment, and experience to resolve complex, high-impact issues and proactively identify improvement opportunities.
• Analyze trends and recurring issues to identify gaps and recommend process, policy, or system improvements.
• Partner with HRIS and other HR teams to implement technology-enabled solutions and mitigations.

Who you are:

Our ideal candidate will have the following minimum requirements:

• Legally authorized to work in Canada
• Minimum of 8 years of progressive HR operations experience in a business-facing role; oil and gas experience is considered an asset.
• Post-secondary degree in Business, Commerce, Human Resources, or equivalent combination of education and experience.
• CPHR designation or working toward designation is an asset.
• Experience working within an HR shared services environment is preferred.
• Comfortable using HR systems and tools, with experience in SAP, Workday, and ServiceNow preferred.

We acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining andManufacturingsectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.