Housing Support Worker ( Full -Time)

Theseed; Saskatoon; On-site; CAD 40,000 - 70,000; Full time

Job summary

This innovative firm is dedicated to making a difference in the lives of individuals experiencing homelessness. The Housing Support Worker plays a vital role in fostering a supportive environment, assisting residents with their daily needs, and promoting community engagement. With a focus on compassion and empathy, this position requires a commitment to helping marginalized individuals achieve housing stability and independence. The role involves collaboration with various support systems and active participation in community events. If you are passionate about social justice and making a positive impact, this opportunity is perfect for you.

Benefits

100% employer paid extended health benefits

Dental benefits

Matching RRSP after one year

Wellness days

Qualifications

• 1+ years of experience working with marginalized individuals.
• Knowledge of poverty, homelessness, addiction, and mental illness.

Responsibilities

• Provide support in finding secure housing for residents.
• Assist with daily operations to maintain a safe living environment.
• Document resident interactions and communicate progress.

Skills

Compassion and empathy

Communication skills

Conflict resolution

Organizational skills

Cultural sensitivity

Education

Diploma or undergraduate degree in Human Services

Professional registration where required

Tools

First Aid training

SafeTALK training

Non-violent intervention training

Job description

Job Category: Community Impact and Programs

Requisition Number: HOUSI001666

Posted: April 7, 2025

Employment Type: Full-Time
Schedule: Monday to Friday from 2:30 p.m. to 11:00 p.m.
Reporting to: Housing Supervisor
City: Saskatoon
Number of Positions to Fill: 1

Locations

Showing 1 location

Description

The Mustard Seed is committed to helping individuals experiencing homelessness transition toward and maintain sustainable and healthy lifestyles. The Housing Support Worker at The Mustard Seed provides a safe and supportive environment to all residents. Reporting to the Housing Manager, the Housing Support Worker is responsible for ensuring the physical, emotional, social, and spiritual well-being of the residents in our Housing Support Worker program. The position works collaboratively with support systems to encourage resident independence, community engagement, and housing stability. The Housing Support Worker will be working both off-site and on-site at the residence which functions within a recovery-oriented care model principle.

DUTIES AND RESPONSIBILITIES

• Provide support with finding secure housing for residents
• Connect with a specified group of residents living in supportive housing on an ongoing basis to assist in building the skills of daily living including room checks
• Accompany residents to appointments if necessary
• Assist with the day-to-day operations, including food provision, assisting with laundry and cleaning of rooms to provide a safe, supportive living environment for our clients
• Assess client’s level of intoxication, risk factors, immediate needs, vulnerabilities, and inform supervisor of any concerns
• Support the working relationship between the resident and their support network
• Refer the resident back to their Case Managers whenever possible/necessary and ensure there are clear lines of communication with outside organizations who serve the residents
• Provide medication assistance to residents who use the medication assistance program and coordinate with pharmacies as needed
• Provide information about community supports
• Document resident interactions, resident referrals, progress, and any change in behavior
• Communicate with staff and managers regarding the general progress of the client
• Implement de-escalation techniques and conflict resolution strategies as needed
• Complete incident reports and daily logs in a timely manner
• Welcome and support volunteers when necessary
• Host community events
• Engage in intentional interaction with residents to build rapport and foster community
• Cover Front Desk for patrols and breaks
• Complete required training including but not limited to FOIP, First aid and CPR, Naloxone, NVCI, and De-escalation certification and attend meetings
• Maintain professionalism and adhere to all policies and procedures including but not limited to Health & Safety and HR policies and procedures
• Other duties may be assigned

MINIMUM QUALIFICATIONS AND SKILLS

• Diploma or an undergraduate degree in a related field such as Human Services (Addictions, Nursing, Social Work, EMT, EMR, Psychology) along with professional registration where required, or equivalent combination of experience and training.
• Minimum of 1 year of experience working with marginalized individuals
• Passionate about ending homelessness in Saskatchewan
• Demonstrated compassion and empathy towards clients with addictions, mental illness, physical disabilities, behavioral issues, and/or medical issues
• A broad knowledge of and experience working with Indigenous communities is an asset
• Strong commitment to Trauma Informed Care and Recovery oriented care model principles
• Cultural sensitivity and respect for client individuality and self-determination
• Knowledge/understanding of poverty, homelessness, oppression, addiction, and mental illness
• Ability to work under minimal supervision
• Strong communication skills and ability to work within a cross-functional team
• Strong organizational, administrative, and computer skills
• Ability to interact with a variety of individuals
• Ability to de-escalate situations while remaining calm and professional
• Conflict resolution skills and ability to manage residents in crisis situations
• Willingness to complete required training (e.g. First Aid, SafeTALK, Non-violent) to be fully equipped to work with guests

WORKING CONDITIONS

• Work week is usually 40 hours, may work evenings and weekends if needed
• Moderate to considerable mental effort required to successfully accomplish the essential job functions such as providing information, resolving discrepancies, responding to highly intense situations
• Moderate to considerable physical effort required as part of the role: lifting up to 50 pounds, standing, walking
• May be exposed to infectious waste, diseases, and conditions
• Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may be in a raised voice, or in seeing unpredictable behavior up to and including the possibility of them becoming aggressive
• Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments

ADDITIONAL REQUIREMENTS

• As The Mustard Seed is a Christian ministry, we require our employees to agree to not detract from and to sign our statement of faith
• Must have legal authorization to work in Canada on a full-time basis for anyone other than the current employer
• A satisfactory employment background check and vulnerable sector search are required
• Must be able to drive and meet all TMS requirements to do so

COMPENSATION & BENEFITS

The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days.

NOTE

Your privacy is important to us. The information we collect is used solely for consideration for employment.
We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
Please visit our careers page to see more job opportunities.