Housing Support Worker

Canadian Mental Health Association | York Region & South Simcoe; Aurora; Hybrid; CAD 56,000 - 68,000; Full time

Benefits offered by this job

HOOPP (Healthcare of Ontario Pension)

Job summary

CMHA-YRSS is hiring a Housing Support Worker for the Community Homes for Opportunity (CHO) program in York Region and South Simcoe. The role helps clients maintain housing, access resources, and build independent living skills within a recovery‑oriented framework.

The position is permanent, full-time (35 hours/week) with evening and weekend requirements; operates across community settings with some office time in Aurora and possible work-from-home arrangements.

Qualifications

• Degree or diploma in health or social services required.
• Current Registration with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).
• Degree plus four years or more experience in a community-based organization working with adults with serious mental illness in the community.
• Diploma plus six years or more experience in a community-based organization working with adults with serious mental illness in the community.
• Experience in congregate living environments, Homes for Special Care or Housing with Supports is preferred.
• Knowledge of Ontario Mental Health Act, mental health reform principles and related acts preferred.
• A valid Canadian driver's license and proof of insurance to transport clients preferred.

Responsibilities

• Provide individualized and flexible support and wellness planning to help clients maintain housing and integrate into the community.
• Assist with budgeting, financial management, and access to community resources.
• Develop long-term goals and actionable steps through wellness plans with clients.
• Collaborate as part of a multi-disciplinary team and with CHO Housing Administrators and Home Operators.
• Uphold organizational policies, demonstrate ethical behavior, and build strong client relationships.

Skills

Driver's license

Second language (preferred)

Education

Degree or diploma in health or social services

OCSWSSW registration (Current)

Job description

We deliver quality mental health and addictions services that promote recovery and health, and end stigma.

Our Values:

• Responsive to the needs of our clients, their families, and our communities
• Respectful in how we meet the needs of our clients and staff in each interaction
• Committed to delivering the highest quality of care, every time
• Innovative in our approach to meeting our clients’ and communities’ needs
• Inclusive in how we work and serve our clients

Team Values:

• We create belonging
• We build better

We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well‑being of employees and offers:

• HOOPP (Healthcare of Ontario Pension Plan)

Learn more about us by visiting: https://cmha-yr.on.ca/careers/

We are hiring a Housing Support Workers for the Community Homes for Opportunity (CHO) Program!

If you are a collaborative, innovative individual who is interested in helping people recover from a mental health challenge, increase their independence, and find housing in York Region and South Simcoe then this role is for you!

Position

Permanent, full-time, 35 hours per week. - Evening hours and weekends may be required.

Salary

$56,444-68,429 per annum. *Candidate experience will be considered when determining the starting salary.

Reason for Posting

An existing vacancy.

Closing date

August 20, 2026

Location

The Housing Support Worker will work predominantly in the community, directly with clients. The Housing Support Worker will work from the Aurora Office located at 15150 Yonge Street on the days of on‑site work and will be required to travel within York Region & South Simcoe for client meetings and staff training or other meetings. There is potential to work from home based on client and program needs.

Job Profile

The Community Homes for Opportunity Housing Support Worker works within the community in residential congregate living environments and collaborates with clients to provide individualized and flexible support and wellness planning. The focus is to help clients maintain their housing, engage and integrate them into the community, budgeting and financial management support and helping to facilitate access to resources and supports to maximize their independence and potential, and promote their recovery.

Individuals are assisted to identify strengths and needs and develop long term goals, short term objectives to meet these goals, and concrete action steps to achieve the objectives through wellness plans. In addition, the Community Homes for Opportunity Housing Support Worker participates in individual and systemic advocacy initiatives to improve resource access and availability. The Community Homes for Opportunity Housing Support Worker may be assigned other duties as required and will work very closely with the CHO Housing Administrators and Home Operators. They are part of a multi‑disciplinary team.

In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision‑making and in building relationships.

Requirements

• A degree or diploma in health or social services
• Current Registration with the Ontario College of Social Workers and Social Service Workers (OCSWSSW)
• Degree plus four years or more experience in a community-based organization working with adults with serious mental illness in the community
• Diploma plus six years or more experience in a community-based organization working with adults with serious mental illness in the community
• Experience working with people in congregate living environments, Homes for Special Care or Housing with Supports is preferred
• Experience working with individuals experiencing serious mental illness, concurrent disorders and dual diagnosis (developmental disability and/or traumatic brain injury) is preferred
• Knowledge of the Ontario Mental Health Act, mental health reform principles, the Substitute Decisions Act, the Health Care Consent Act and PHIPA requirements
• Ability to apply Recovery principles and empowerment oriented philosophies and practices in work with clients
• A second language (French, Cantonese, Farsi, Italian, Korean, Mandarin, Punjabi, Russian, Tamil, Urdu) reflecting the local community is preferred
• A valid Canadian Full G driver’s license, a minimum $1,000,000 third party liability insurance and proof that insurance covers use of personal vehicle to transport clients

The statements above are intended to describe the general nature and level of work being performed by an individual assigned to the job. This information is not constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job.

This position reports to and is supervised by the Manager, People and Teams.

Working Conditions

Office work, community settings, meetings in clients’ home and travel with clients.

Disclaimer

In keeping with mental health reform, best practices, funding, and direction, this position may later require knowledge, skills, abilities, and working conditions not noted here.

CMHA-YRSS is dedicated to promoting employment equity and dismantling obstacles to employment for marginalized communities. CMHA-YRSS supports the journey to mental wellness, and we welcome applicants with lived experience of mental illness. In acknowledgment of the systemic underrepresentation faced by Black, Indigenous, racialized peoples, and those living with disabilities, this opportunity has been developed based on the special program provisions of the Ontario Human Rights Code. We therefore extend invitations for applications from the following groups:

• Racialized Persons
• Persons living with Disabilities

While we thank all candidates for their interest, only those selected for an interview will be contacted.