Housing First Case Manager (8-Month Contract)

Clear Destination Inc.; Owen Sound; Hybrid; CAD 42,000 - 54,000; Full time

Job summary

Grey County's Housing division is recruiting a Housing First Case Coordinator for an 8-month contract starting October 2026. The role focuses on intensive wraparound housing supports, move-in coordination, and connections to income supports for individuals newly housed from homelessness within Grey County.

The successful candidate will manage a caseload of up to 12 households, engage landlords, and coordinate with housing, social, medical, and law enforcement partners to promote housing

Qualifications

• Minimum of 3 years’ Experience in Social Services Programs or Community Related Agency engaging with diverse populations
• Post-secondary education in Social and Behavioral Sciences, Community Development, or equivalent discipline
• Demonstrated ability to work with individuals who live with multiple challenges related to marginalization, mental illness, substance use, complex health challenges, street level sex work, poverty, and trauma.

Responsibilities

• Provide intensive case management to a caseload of up to 12 households for a 6-month support period
• Support clients in navigating move-in logistics, furnishing, utility setup, and lease understanding
• Assist with accessing income supports such as social assistance, disability benefits, and rental supplements
• Connect clients to local services such as food programs, healthcare, mental health services, employment supports, and financial counseling
• Conduct regular in-person check-ins to monitor progress, address emerging needs, and build trust
• Address crises, disputes, or behavioral challenges that may impact housing stability
• Educate clients on tenant rights and responsibilities, fostering independence and housing retention post-support
• Provide case management supports for identified households with a focus on housing stabilization
• Make referrals for specialized supports for residents based on their goals, needs, and choices
• Build and maintain strong working relationships with landlords and property managers to secure and stabilize housing placements
• Advocate for additional units to be designated within the Coordinated Access system based on successful tenancy outcomes
• Educate landlords on Housing First principles and act as a liaison to address tenancy concerns early
• Promote positive outcomes to encourage landlord participation in housing programs
• Utilize The Homeless Individuals and Families Information System (HIFIS) to support the Coordinated Access system
• Act as liaison with caregivers, support workers, social, community, and medical and law enforcement agencies that may be involved with residents to facilitate a coordinated approach to service provision
• Participate as an active member of a multi-disciplinary team with demonstrated flexibility in adapting to job demands and dynamic work environments
• Other duties as assigned by the Homelessness Response Supervisor

Skills

Social services experience

Relationship building

Case management

Communication skills

MS Word

Excel

Outlook

HIFIS

Education

Post-secondary education in Social and Behavioral Sciences or related field

Tools

MS Word

Excel

Outlook

HIFIS

Job description

Grey County's Housing division is recruiting a Housing First Case Coordinator for an 8-month contract starting October 2026. The role focuses on intensive wraparound housing supports, move-in coordination, and connections to income supports for individuals newly housed from homelessness within Grey County.

The successful candidate will manage a caseload of up to 12 households, engage landlords, and coordinate with housing, social, medical, and law enforcement partners to promote housing