Housing and Residence Representative – Housing & Conference Services (Bargaining Unit 179)

Saint Mary’s University; Halifax; Presencial; CAD 43.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Comprehensive benefits package

Defined Contribution Pension Plan

Vacation

Holiday closure

Summer hour schedule

Discounted Employee Transit EPass

Descripción de la vacante

Saint Mary’s University in Halifax is seeking a Housing and Residence Representative to join the Housing and Conference Services team. This role serves as the first point of contact for clients, processing applications and managing deposits, payments, and refunds, while supporting a busy residence operation.

The ideal candidate has a high school diploma with a business course, one year of related experience, strong Microsoft Office and StarRez skills, and excellent communication.

Formación

• High School completion, plus a one-year Community College business course.
• Minimum one-year related experience.
• PA high level of proficiency with Microsoft Office Suite (Word, Excel, Access), Microsoft Forms, Microsoft Outlook, and database management.
• Extensive experience with StarRez, including the StarRez Portal X and StarRez Web.
• Excellent interpersonal, written, and oral communication skills.
• Demonstrated experience and excellence with typing, data entry, and mail merge.
• Experience handling cash and balancing.
• Experience with rental agreements and/or leases.
• Experience working with students and/or in a post-secondary educational environment.
• Experience working with and appreciation for diverse populations.
• Experience with Internet native Banner (INB) a definite asset.
• Website maintenance experience an asset.

Responsabilidades

• Function as the initial point of contact for all clients of the Department of Housing & Conference Services and provides extensive administrative support for the department.
• Process applications for all forms of residence accommodation for all terms and provides customer service to clients, in person, and via telephone and e-mail.
• Ensure the proper receipt and processing of all deposits and payments and approved refunds of the same.
• Prepare payroll for student employees and manages the departmental petty cash and purchasing cards.
• Receives and inputs all non-academic, internal room bookings.

Conocimientos

Customer service

Interpersonal communication

Data entry

Written and oral communication

Educación

High School completion + one-year business course

Herramientas

StarRez

StarRez Portal X

StarRez Web

Microsoft Office Suite

Microsoft Forms

Microsoft Outlook

Database management

Descripción del empleo

Date Posted: November 3rd 2026

Posting Deadline: November 17th 2026

Department: Housing & Conference Services

Type of Employment: Permanent, Full-time

Group Affiliation: Bargaining Unit 179, Group 6 ($43,410- $51,418 annually)

At Saint Mary's University, you will be surrounded by a talented and dedicated team of professionals committed to accessibility, diversity, and the provision of a positive and supportive learning environment. We recognize the importance of the contribution and growth of each individual in the University's success. We are currently looking to fill the position of Housing and Residence Representative to join our Housing and Conference Services team.

What we offer

As a team member at Saint Mary's, we are proud to offer many benefits. Some of these include:

• Competitive compensation
• Comprehensive benefits package
• Defined Contribution Pension Plan
• Vacation
• Holiday closure
• Summer hour schedule
• Discounted Employee Transit EPass through Halifax Transit

Job Information and Responsibilities

Under the direction of the Director, Housing & Conference Services, the Housing and Residence Representative will:

• Function as the initial point of contact for all clients of the Department of Housing & Conference Services and provides extensive administrative support for the department.
• Process applications for all forms of residence accommodation for all terms and provides customer service to clients, in person, and via telephone and e-mail.
• Ensure the proper receipt and processing of all deposits and payments and approved refunds of the same.
• Prepare payroll for student employees and manages the departmental petty cash and purchasing cards.
• Receives and inputs all non-academic, internal room bookings.

The Collective Agreement can be viewed here.

Experience and Education Requirements

To be the successful Housing and Residence Life Representative you will have:

• High School completion, plus a one-year Community College business course.
• Minimum one-year related experience.
• PA high level of proficiency with Microsoft Office Suite (Word, Excel, Access), Microsoft Forms, Microsoft Outlook, and database management.
• Extensive experience with StarRez, including the StarRez Portal X and StarRez Web.
• Excellent interpersonal, written, and oral communication skills.
• Demonstrated experience and excellence with typing, data entry, and mail merge.
• Experience handling cash and balancing.
• Experience with rental agreements and/or leases.
• Experience working with students and/or in a post-secondary educational environment.
• Experience working with and appreciation for diverse populations.
• Experience with Internet native Banner (INB) a definite asset.
• Website maintenance experience an asset.

At Saint Mary's University equity and diversity are integral to excellence and enrich our community. As an institution committed to fostering an environment of inclusion and respect, we welcome applications from women, Indigenous peoples, racialized persons/visible minorities, persons with disabilities, persons of minority sexual orientation or gender identity and others who might contribute to the growth and enrichment of our community.

All qualified candidates are encouraged to apply; however, preference will be given to Canadian citizens and permanent residents. If you require accommodations during the recruitment process, please contact Human Resources at [e-mail].