Functional Analyst – Enrolment Services (Bargaining Unit 179)

Saint Mary’s University; Halifax; On-site; CAD 58,000 - 71,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Vacation pay

Flexible workplace

Holiday closure

Summer hour schedule

Transit EPass

Job summary

Saint Mary’s University in Halifax, NS seeks a Functional Analyst to join the Enrolment Services team. The role focuses on analyzing and implementing functionality in the university's student information system, managing projects, and developing training materials.

You'll work under the Assistant Registrar, Student Systems to optimize processes and reporting. The ideal candidate holds an undergraduate degree in Commerce or related field, with at least two years' experience, strong communication,

Qualifications

• Undergraduate degree in Commerce or related field.
• Minimum of 2 years of directly related experience.
• Excellent written and oral communication skills.
• Excellent interpersonal skills; ability to work independently, as well as in a team setting.
• Experience with Banner, CRM and Microsoft Dynamics 365 is considered an asset.

Responsibilities

• Reviews and understands user documentation or release notes to analyse impact of new functionality or enhancements in the university integrated student information system.
• Manages software/projects — documentation, planning and process re-engineering.
• Develops, executes and documents testing plans and procedures to accommodate the new functionality or enhancements, authorizes the promotion of new functionality to the production environment.
• Develops new processes in conjunction with end users. Identifies needs and designs processes within integrated student information systems to improve efficiency.
• Develops and maintains training materials such as PowerPoint presentations, end user documentation (procedure manuals) and quick reference guides.
• Delivers training and follow up sessions to the end users in groups or individually.
• Maintains procedure manuals and checklists specific to Saint Mary's University. These materials document operational requirements; daily, weekly, monthly or annually within the integrated student information systems.
• Communicates and trains end users regarding new functionality and features included in upgrades or releases; including new reports and procedures created internally.
• Develops solutions to both ad hoc and re-occurring reporting requirements.
• Analyzes complex requests for ad hoc reports and determines best approach for providing the data/reports.
• Determines security profiles of Banner student systems in order to provide necessary level of access while ensuring appropriate confidentiality.
• As designate, authorizes the granting of access to create the security profiles.

Skills

Written & Oral Communication

Interpersonal Skills

Teamwork

Education

Undergraduate Degree in Commerce or related field

Tools

Banner

CRM

Microsoft Dynamics 365

Job description

Date Posted: October 28th, 2026

Posting Deadline: November 11th, 2026

Department: Enrolment Services

Type of Employment: Permanent, Full-Time

Group Affiliation: Bargaining Unit 179, Group 9 ($58,083- $70,995 annually)

At Saint Mary's University, you will be surrounded by a talented and dedicated team of professionals committed to accessibility, diversity, and the provision of a positive and supportive learning environment. We recognize the importance of the contribution and growth of each individual in the University's success. We are currently looking to fill the position of Functional Analyst to join our Enrolment Services team.

What we offer

As a team member at Saint Mary's, we are proud to offer many benefits. Some of these include:

• Competitive compensation
• Comprehensive benefits package
• Vacation pay
• Flexible Workplace
• Holiday closure
• Summer hour schedule
• Employee Transit EPass through Halifax Transit

Job Information and Responsibilities

Under the direction of the Assistant Registrar, Student Systems, the Functional Analyst will:

• Reviews and understands user documentation or/and release notes to analyse impact of new functionality or enhancements in the university integrated student information system.
• Manages software/projects - documentation, planning and process re-engineering.
• Develops, executes and documents testing plans and procedures to accommodate the new functionality or enhancements, authorizes the promotion of new functionality to the production environment.
• Develops new processes in conjunction with end users. Identifies needs and designs processes within integrated student information systems to improve efficiency.
• Develops and maintains training materials such as Power Point presentations, end user documentation (procedure manuals) and quick reference guides.
• Delivers training and follow up sessions to the end users in groups or individually.
• Maintains procedure manuals and checklists specific to Saint Mary's University. These materials document operational requirements; daily, weekly, monthly or annually within the integrated student information systems.
• Communicates and trains end users regarding new functionality and features included in upgrades or releases; including new reports and procedures created internally.
• Develops solutions to both ad hoc and re-occurring reporting requirements.
• Analyzes complex requests for ad hoc reports and determines best approach for providing the data/reports.
• Determines security profiles of Banner student systems in order to provide necessary level of access while ensuring appropriate confidentiality.
• As designate, authorizes the granting of access to create the security profiles.

The Collective Agreement can be viewed here.

Experience and Education Requirements

To be the successful Functional Analyst you will have:

• Undergraduate Degree in Commerce or related field.
• Minimum of 2 years of directly related experience.
• Excellent written and oral communication skills.
• Excellent interpersonal skills; ability to work independently, as well as in a team setting.
• Experience with Banner, CRM and Microsoft Dynamics 365 is considered an asset.

At Saint Mary's University equity and diversity are integral to excellence and enrich our community. As an institution committed to fostering an environment of inclusion and respect, we welcome applications from women, Indigenous peoples, racialized persons/visible minorities, persons with disabilities, persons of minority sexual orientation or gender identity and others who might contribute to the growth and enrichment of our community.

All qualified candidates are encouraged to apply; however, preference will be given to Canadian citizens and permanent residents. If you require accommodations during the recruitment process, please contact Human Resources at [e-mail].