Housing Administrative Assistant

Housing Job Match; Trail; On-site; CAD 32,000 - 46,000; Full time

Job summary

Housing Job Match in Trail, BC is seeking an administrative and property management support assistant for the on-site Property Manager. You will prepare reports, newsletters and maintain data entry in accordance with Association standards and property management requirements.

You may perform cleaning and minor maintenance of building and grounds and assist with unit turnovers. The role requires organizing tenant records, coordinating information flow, and supporting tenants with intake,

Qualifications

• Certificate or equivalent in human or social services, administration, recreation or property management.
• Six months related experience or an equivalent combination of education and experience.
• Current BC Driver’s License and a reliable personal vehicle for work.
• Ability to read and interpret safety policies, operating and maintenance procedures and manuals.
• Ability to manage stressful, emergency and crisis situations.
• Strong Microsoft Office (Outlook, Word, Excel, PowerPoint) skills.
• Knowledge of local community resources and cultural diversity awareness.
• Ability to work cooperatively with people from diverse backgrounds.
• Physically capable of light maintenance and lifting up to 25 lbs.

Responsibilities

• Provide administration support as directed by the Property Manager.
• Produce and maintain monthly newsletters, tenancy notes, tenant records/files and statistics.
• Distribute information, notices and keys to tenants and run errands as requested.
• Assist with tenant intake, move-ins and move-outs and schedule appointments.
• Prepare word processing, data entry and typing support; draft routine correspondence.
• Plan and evaluate recreational, social or educational activities for tenants.
• Engage with tenants professionally and encourage participation in activities.
• Decorate lobby areas and maintain bulletin boards with local events and health/safety information.
• Ensure safety of participants and respond to emergencies per policies.
• Perform light cleaning and maintenance duties and repairs such as bulbs, walls, windows, vacuuming.
• Manage refuse areas and assist with turnover cleanups.
• Provide vacation coverage for the Property Manager when required.
• Perform other related duties as required.

Skills

MS Office

Data entry

Tenant coordination

Education

Certificate in human or social services, administration field, recreation course or residential property management

Tools

Microsoft Office Suite

Job description

JOB SUMMARY

Provides administrative and property management assistance and support to the on-site housing Property Manager. Produces reports, newsletters and accurate data entry in accordance with Association standards and property management requirements. Performs cleaning and minor maintenance of building and grounds, and assists with unit turnovers.

Qualifications

• Certificate in human or social services, administration field, recreation course or residential property management.
• Six months recent related experience.
• Or an equivalent combination of education, training, and experience.
• Current BC Driver’s License
• Reliable personal vehicle willing to use for work purposes
• Clear Criminal Record for working with vulnerable populations
• Knowledge of local community resources and awareness of local cultural diversity & local social sector issues
• Strong Microsoft Office (Outlook, Word, Excel, PowerPoint) skills
• Ability to read and interpret documents such as safety policies, operating and maintenance procedures and manuals.
• Ability to manage stressful, emergency and crisis situations.
• Ability to work cooperatively with individuals from diverse economic, cultural and social backgrounds.
• Physically capable of performing light maintenance and able to lift 25lbs (12kg)

Key Duties and Responsibilities

• Provide administration support services as directed by the Property Manager
• Produce and maintains monthly newsletter, tenancy notes, tenant records/files, documents, forms and statistical information
• Distribute information, notices and keys to tenants, and run errands as requested
• Assist with tenant intake, move-ins and move-out as required. This may include completing forms and scheduling appointments
• Provide word processing, data input and typing support such as correspondence, completion of forms and tenant information. Draft routine correspondence such as thank you letters, tenant notification letters and internal memoranda
• Plan, organize, implement and evaluate recreational, social and or educations activities for tenants within the assigned housing project
• Engage and communicate with tenants in a professional, respectful manner, facilitating and offering encouragement and facilitating participation in activities
• Decorate facility lobby areas and maintain lobby bulletin board with suitable local events, general information for seniors, information on health and safety, etc
• Ensure the safety of participants and able to respond to emergencies in accordance with established polies and guidelines.
• Complete light cleaning and maintenance duties and repairs such as changing light bulbs, clean, wash and disinfect walls, windows, blinds, vacuuming, and mopping.
• Collect and dispose of refuse and maintain clean refuse areas; perform spot-clean-ups as required.
• Assist with cleaning units during turnovers
• Provide vacation coverage for Property Manager, when required.
• Performs other related duties as required.