Housekeeping Lead

Retirement Concepts; Canada; Hybrid; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

West Coast Seniors Housing Management is seeking a Lead Hand to oversee cleaning and laundry duties in our community, ensuring sanitation standards and a safe environment for residents and staff.

The role reports to the Support Services Manager and includes supervising housekeeping staff, training, inventory control, and collaboration to maintain high-quality service. Applicants should have Grade 12, WHMIS, First Aid, and housekeeping leadership experience.

Qualifications

• Grade 12 or equivalent education and experience in housekeeping leadership.
• 1–2 years’ housekeeping experience, leadership preferred.
• WHMIS certificate required.
• First Aid certificate as applicable.

Responsibilities

• Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
• Participates in the orientation of staff by educating on the cleaning duties with appropriate training and demonstration of products, ensuring employees understand use and application of cleaning chemicals
• Maintains inventory control including individual carts while ensuring all cleaning areas have appropriate cleaning products for use.
• Notify designate manager when replenishment of products is needed.
• Carries out and supervises all aspects of routine and rotation cleaning throughout the building and suites
• Maintains a safe environment for residents, family and staff, through:
• knowledge of emergency procedures and regulations,
• the safe use of supplies and equipment and reporting when repairs are necessary
• keeps work area in an orderly, safe and clean condition
• keeps inventory in order on individual carts; replenishes supplies throughout the building, and
• Performs routine and as needed audits, assists to establish actions to address deficiencies.
• Ensures housekeeping and laundry staff are following the recommended and appropriate Infection Control practices, WHMIS guidelines and that Safety Data Sheet (SDS) are kept current and available to staff.
• Coaches and mentors support staff and notifies supervisor of any staff issues.
• Promotes and maintains positive communication and relationships among staff, residents, tenants, and the public.
• Carries out and supervises routine and special duties involved in providing laundry services to the residents and tenants of the community.
• Reports significant changes or uncommon resident behaviour or concerns to nursing staff as required.
• Attends and participates in community and education programs.
• Participates in community committees and quality improvement initiatives.
• Performs other related duties as required.

Skills

WHMIS

First Aid

English proficiency

Education

Grade 12 or equivalent

Building Service Worker Certificate or equivalent training

Job description

This position is covered under the HEABC wage levelling. Please note the wage is currently being adjusted and topped up by the government and the displayed wage is therefore reflective of such initiative.

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

About the Role

The Lead Hand reports to the Support Services Manager and/or designate and performs all aspects of cleaning duties in the community to maintain the established standards for sanitation, cleanness, and safe work environment for all persons served while supervising other Support Services staff.

Responsibilities

Include but not limited to:

• Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
• Participates in the orientation of staff by educating on the cleaning duties with appropriate training and demonstration of products, ensuring employees understand use and application of cleaning chemicals
• Maintains inventory control including individual carts while ensuring all cleaning areas have appropriate cleaning products for use.
• Notify designate manager when replenishment of products is needed.
• Carries out and supervises all aspects of routine and rotation cleaning throughout the building and suites
• Maintains a safe environment for residents, family and staff, through:
• knowledge of emergency procedures and regulations,
• the safe use of supplies and equipment and reporting when repairs are necessary
• keeps work area in an orderly, safe and clean condition
• keeps inventory in order on individual carts; replenishes supplies throughout the building, and
• Performs routine and as needed audits, assists to establish actions to address deficiencies.
• Ensures housekeeping and laundry staff are following the recommended and appropriate Infection Control practices, WHMIS guidelines and that Safety Data Sheet (SDS) are kept current and available to staff.
• Coaches and mentors support staff and notifies supervisor of any staff issues.
• Promotes and maintains positive communication and relationships among staff, residents, tenants, and the public.
• Carries out and supervises routine and special duties involved in providing laundry services to the residents and tenants of the community.
• Reports significant changes or uncommon resident behaviour or concerns to nursing staff as required.
• Attends and participates in community and education programs.
• Participates in community committees and quality improvement initiatives.
• Performs other related duties as required.

Qualifications and Skills:

• Grade 12 or equivalent combination of education, training and experience.
• 1 - 2 years’ experience in housekeeping, preferable in a leadership role.
• WHMIS Certificate.
• Knowledge of floor care procedures and experience operating floor care equipment preferred.
• Building Service Worker Certificate or equivalent training preferred
• First Aid Certificate as applicable.
• Free from communicable diseases and allergies or conditions which may be aggravated by working with cleaners, detergents, and equipment.
• Ability to read, write and speak English proficiently and understand verbal and written instructions.
• All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
• Ability to push, pull, stoop, crouch, lift and carry up to 30 lbs. Must be able to work with cleaners, detergents and other cleaning equipment.

West Coast Seniors Housing Management is an equal opportunity employer.