Houseperson

Kaizen Lab Inc.; Banff; Hybrid; CAD 23,000 - 29,000; Full time

Benefits offered by this job

Subsidized staff accommodation

Subsidized meals on shift

Complimentary stays at our sister lodg

Staff rates at all CRMR properties

Employee Benefits Program

Discount on food and beverages at our店

Job summary

Canadian Rocky Mountain Resorts (CRMR) seeks a Houseperson to maintain clean, orderly public areas and assist guests with timely, courteous service across our mountain properties. The role emphasizes swift responsiveness, attention to cleanliness, and a commitment to guest satisfaction.

The position requires a reliable team player with time-management skills, ability to lift up to 30 lbs, and flexibility to work days, evenings, and weekends in variable outdoor conditions.

Qualifications

• Prior housekeeping experience is preferred but not mandatory.
• Hold a valid driver’s license with a clean record.
• Professional, courteous customer service skills.
• Ability to lift up to 30 lbs, bend, stretch, and stand for long periods.
• Reliable, team player with strong time management.
• Flexible schedule including days, evenings, and weekends.
• Ability to work effectively in outdoor weather conditions.

Responsibilities

• Clean public washrooms, lobbies, corridors, elevators and related areas.
• Sweep, mop, vacuum, dust, and polish furniture and fixtures.
• Restock cleaning supplies and amenities.
• Remove trash and recycling; assist with linen delivery.
• Provide luggage service and guest requests; support housekeeping as needed.
• Drive company vehicles for deliveries when required; communicate with front desk.
• Maintain appearance standards and health and safety procedures.

Skills

Housekeeping experience

Valid driver's license

Customer service

Physical stamina

Time management

Flexibility

Outdoor weather resilience

Job description

CRMR is a family-owned Canadian hospitality company operating a collection of iconic mountain properties across the Canadian Rockies, including Buffalo Mountain Lodge in Banff, Deer Lodge and Post Hotel & Spa in Lake Louise and Emerald Lake Lodge in Yoho National Park. We are dedicated to delivering world-class dining, hospitality and service in some of the most breathtaking landscapes Canada has to offer.

Perks & Benefits

• Subsidized staff accommodation
• Subsidized meals on shift
• Complimentary stays at our sister lodges
• Staff rates at all CRMR properties
• Employee Benefits Program
• Discount on food and beverages at our hotel dining outlets
• Staff events and recognition programs throughout the year
• Opportunities for growth and advancement across our properties
• Access to staff fitness facilities (select properties)
• Annual wage and performance review

Why Work With Us

This isn't your typical 9 to 5. Working at CRMR means waking up to mountain views, building lifelong friendships with teammates from around the world and being part of a close-knit team that genuinely feels like family. We believe the best guest experiences are created by people who love where they work and here, the mountains are your backyard.

Position Overview

The Houseperson is responsible for maintaining thecleanliness and orderliness of all common areas and providing prompt, courteousservice to guests. This role requires excellent time management skills, theability to respond swiftly to guest requests, and a commitment to uphold thehighest standards of cleanliness and guest satisfaction.

Duties & Responsibilities

• Clean public washrooms, lobbies, corridors, elevators, etc.
• Sweep, mop, vacuum, dust, polish furniture and fixtures.
• Restock cleaning supplies and amenities.
• Remove trash and recycling, assist with linen delivery.
• Provide luggage service, room supplies delivery, guest requests.
• Support housekeepers in cleaning rooms when needed.
• Drive company vehicles for deliveries when required.
• Maintain radio contact with leadership and front desk.
• Adhere to all appearance standards and dress code policies.
• Comply with health, safety and sanitation procedures.
• Other duties as assigned.

Skills & Experience

• Previous experience in housekeeping is preferred but not mandatory.
• Valid driver's license with clean abstract
• Professional, courteous customer service skills
• Able to lift up to 30 lbs., bend, stretch, stand for long periods.
• Responsible, team player with excellent time management abilities
• Flexible schedule - able to work days, evenings, weekends
• Can work productively in outdoor weather conditions.

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.