Housekeeping Supervisor

Northland Properties; Prince George; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Team discounts

Employee assistance program

RRSP matching

Extended health, dental, vision & life

complimentary hotel stays

Career development

Employee referral bonus

Tuition credit program

Job summary

Sandman Hotel Group in Canada is seeking a Housekeeping Supervisor to support the Executive Housekeeper and oversee daily operations of the housekeeping department, ensuring guest rooms and public areas meet the highest cleanliness standards.

The ideal candidate has at least 3 years of housekeeping experience, strong leadership and time-management skills, and the ability to train, motivate and supervise a team while maintaining safety standards.

Qualifications

• Minimum 3 years housekeeping experience.
• Strong leadership and team-training ability.
• Knowledge of health and safety standards.
• Proficiency with MS Word, Excel and Internet.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Oversee day-to-day housekeeping operations in the absence of the Housekeeping Manager.
• Supervise staff to maintain high cleanliness standards for rooms and public areas.
• Inspect guest rooms and public areas to ensure quality.
• Assist with room cleaning when staffing is low.
• Schedule Room Attendants, Public Area cleaners and Laundry staff.
• Perform closing supervisory duties in the absence of HM/HS.
• Maintain proper lost and found procedures.
• Ensure Sandman policies and procedures are followed.

Skills

Leadership

Time management

Interpersonal skills

Attention to detail

MS Word/Excel

Job description

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The Housekeeping Supervisor, in the absence of the Executive Housekeeper, will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public rooms in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem-solving, and decisiveness are critical for success in this role. This role will report directly to the Executive Housekeeper.

JOB REQUIREMENTS:

• Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling.
• Superior time management and organizational skills
• Strong interpersonal skills with an emphasis on leadership ability
• Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team
• Knowledge of computers including MS Word, Excel and Internet
• Knowledge of health and safety standards
• Minimum 3 years housekeeping experience
• Knowledge of laundry operations

DUTIES:

• In the absence of the Housekeeping Manager, you are responsible for the day-to-day operation of the Housekeeping Department
• Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service
• Conduct guest room and public area inspections
• When required, in the absence of adequate staffing levels, you will be required to clean rooms
• Scheduling for Room Attendants, Public Area cleaners and Laundry staff in the absence of the HM and HS
• Perform closing Supervisory duties in the absence of the HM and HS
• Maintain proper lost and found procedures.
• Ensure Sandman Hotels, Inns & Suites policies and procedures are followed

APPLICABLE SKILLS:

• Excellent customer relations.
• Must have time-management skills.
• Adaptable to change and be able to handle multiple priorities under pressure.
• Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

• Rewards, Recognition, Team Events & Milestone Awards
• Team Member and Friends & Family Hotel Discounts
• Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
• Discounts at Grouse Mountain & Revelstoke Mountain Resort
• Career Development, Training & Internal Promotion Opportunities
• Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
• Employee Referral Bonus Program
• RRSP Matching Program
• Extended Health, Dental, Vision & Life Insurance
• Complimentary Hotel Stays
• Tuition Credit Program
• Supportive, Inclusive Workplace Culture

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.