Housekeeping Supervisor

Northland Properties

Terrace

Hybrid

CAD 42,000 - 54,000

Full time

2 days ago

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Benefits offered by this job

Rewards & recognition

Team member discounts

Restaurant discounts

Employee assistance program

RRSP matching

Extended health, dental, vision & life

Complimentary hotel stays

Tuition credit

Career development & internalPromotion

Inclusive workplace culture

Job summary

Sandman Hotel Group in Terrace, Canada, is seeking a Housekeeping Supervisor to lead daily cleaning operations and ensure the highest standards of guest room and public area cleanliness.

You will report to the Executive Housekeeper, supervise staff, conduct inspections, manage scheduling and safety, and step in during absences to maintain service quality.

This role rewards leadership, teamwork and a commitment to guest satisfaction within a fast-paced hospitality environment.

Qualifications

Minimum 3 years housekeeping experience.
Knowledge of MS Word, Excel and Internet.
Knowledge of health and safety standards.

Responsibilities

In the absence of the Housekeeping Manager, you are responsible for the day-to-day operation of the Housekeeping Department.
Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service.
Conduct guest room and public area inspections.
When required, you will clean rooms if staffing levels are inadequate.
Schedule Room Attendants, Public Area cleaners and Laundry staff in HM/HS absence.
Perform closing supervisory duties in HM/HS absence.
Maintain proper lost and found procedures.
Ensure Sandman Hotels, Inns & Suites policies are followed.

Skills

Leadership ability

Time management

Interpersonal skills

Team motivation & training

Computer literacy

Health & safety knowledge

Laundry operations knowledge

Housekeeping experience (3+ years)

Tools

MS Word

MS Excel

Internet

Job description

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The Housekeeping Supervisor, in the absence of the Executive Housekeeper, will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public rooms in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem-solving, and decisiveness are critical for success in this role. This role will report directly to the Executive Housekeeper.

JOB REQUIREMENTS:

Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling.
Superior time management and organizational skills
Strong interpersonal skills with an emphasis on leadership ability
Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team
Knowledge of computers including MS Word, Excel and Internet
Knowledge of health and safety standards
Minimum 3 years housekeeping experience
Knowledge of laundry operations

DUTIES:

In the absence of the Housekeeping Manager, you are responsible for the day-to-day operation of the Housekeeping Department
Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service
Conduct guest room and public area inspections
When required, in the absence of adequate staffing levels, you will be required to clean rooms
Scheduling for Room Attendants, Public Area cleaners and Laundry staff in the absence of the HM and HS
Perform closing Supervisory duties in the absence of the HM and HS
Maintain proper lost and found procedures.
Ensure Sandman Hotels, Inns & Suites policies and procedures are followed

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS