Housekeeping Opportunities - Winter 2027

Accor; Banff; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Subsidized staff accommodation

Staff meals

Comprehensive benefits package

Pension plan

Employee travel program

Staff discounts

Job summary

Fairmont Banff Springs in Alberta seeks motivated Room Attendants to keep guest rooms pristine, welcoming and comfortable. You will contribute to the luxury experience that keeps guests returning.

Seasonal and full-time permanent roles available; starting rate $20 per hour, with increases over time. Shifts may run 7:00 a.m. to 11:00 p.m. and include benefits such as staff accommodation, meals, and a comprehensive benefits package.

Qualifications

• Previous guest service and/or housekeeping experience is an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible and reliable.
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Work well under pressure.

Responsibilities

• Clean and record all assigned guestrooms including beds, trash, linen, dusting, vacuuming, replenishing amenities, and seating arrangements.
• Clean guest bathrooms; replenish amenities and follow sequence of service.
• Report concerns to Engineering/Maintenance, health and safety, security or suspicious circumstances.
• Assist in maintaining a clean backspace and housekeeping cart.
• Maintain and tidy backspaces; sweep, mop, trash removal, stocking, organizing.
• Support Room Attendants by removing dirty linen from vacant rooms.
• Stock linens and guest supplies at par levels to support Room Attendants.
• Sort dirty linen for export to laundry services.
• Maintain guest corridors and public spaces: vacuuming, dusting, polishing, and trash removal.
• Clean glassware and restock as needed.

Skills

Guest service experience

Communication skills

Organizational skills

Interpersonal skills

Problem solving

Reliability

Team player

Calm under pressure

Work with minimal supervision

Job description

• Full-time
• Job-Category: Rooms
• Job Type: Permanent
• Job Schedule: Full-Time

Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike.It's the perfect work/life combination.

Job Description

First impressions are everything! As a part of our Housekeeping Department with the Fairmont Banff Springs Hotel you will have the opportunity to create lasting memories for every Guest by ensuring that guest rooms are comfortable, inviting and clean. The luxury our Guests experience will ensure their return.

Housekeeping Department is now recruiting for the following opportunities:

Successful applicants will be matched to available positions based on previous relevant work experience.

Seasonal and full-time permanent positions are available. Seasonal positions require a minimum six-month commitment. Employment status will be discussed during the interview.

Note - preference will be given to those that are available to start between January-Febraruy only.

Starting Rate:$20.00 per hour.

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years.

Schedules for these positions may vary and can be assigned between 7:00 a.m. and 11:00 p.m.

• Clean and record all assigned guestrooms including: making beds, removing trash and dirty linen, retrieving clean linen, dusting, vacuuming, replenishing amenities, placing furniture to its original position, being attentive to the guests belongings by pairing shoes, folding clothes and ensure that all other personal belongings are cared for. Additional information as laid out in the sequence of service.
• Clean the guest bathrooms which include: cleaning all surfaces (horizontal and vertical), all sinks, taps, vanities, tubs, showers and walls and toilets. Replenish amenities and additional information as laid out in the sequence of service.
• Report all concerns related to Engineering/Maintenance, health and safety, security or suspicious circumstances (including smells/sights and sound)
• Responsible for the assistance in maintaining a clean and organized backspace and housekeeping cart
• Responsible for the maintenance and upkeep of the backspaces. This will include but not limited to: sweeping, mopping, trash and recycling removal, stocking and organizing
• Support Room Attendants by removing dirty linen from vacant guest rooms
• Responsible for stocking linens and guest supplies in appropriate places and to appropriate par levels (this task supports and assists the Room Attendants)
• Sorting dirty linen ready for export to laundry services
• Responsible for the maintenance and upkeep of the guest corridors and public spaces. This will include but not limited to: vacuuming, dusting, polishing, damp dusting, elevator track cleaning, cleaning public washrooms, brass polishing and trash removal.
• Responsible cleaning dirty glassware from guestrooms and restocking clean glassware in appropriate places and to appropriate par levels

Qualifications

Your Skills & Qualifications:

• Previous guest service and/or housekeeping experience is an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Work well under pressure

Additional Information

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affiliation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.