Housekeeping Houseperson

SmartRecruiters, Inc.; Lake Louise; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Subsidized staff accommodation

One complimentary meal per shift

Comprehensive benefits package

Pension plan with employer matching

Employee travel program

Job summary

Fairmont Chateau Lake Louise is seeking a Houseperson to support the housekeeping team in Banff National Park. The role involves preparing guest rooms, maintaining storage areas, and ensuring high standards of service for guests throughout shifts.

The position offers a pay rate of $20.17/hour, permanent status, and start in November 2026. Substantial benefits include subsidized onsite staff accommodations, meals, and a comprehensive benefits package.

Qualifications

• Previous hospitality experience is an asset.
• Excellent guest service and communication skills.
• Ability to work under pressure in a fast-paced team environment.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Assist Room Attendants to ensure guest rooms are prepared efficiently.
• Daily cleaning and maintenance of Housekeeping storage areas.
• Collect, sort and distribute linen to and from the Fairmont Regional Laundry.
• Adhere to all department policies, procedures and service standards.

Skills

Guest service skills

Verbal communication

Teamwork

Job description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

At Fairmont Hotels & Resorts, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued.

Pay Rate: $20.17/hour
Position Type:Permanent
Start Date: November2026

Job Duties Include:

• Consistently offer professional, friendly and engaging service
• Assist Room Attendants to ensure guest rooms are prepared efficiently
• Daily cleaning and maintenance of Housekeeping storage areas
• Responsible for collecting, sorting and distributing all Housekeeping linen going to and from Fairmont Regional Laundry
• Comply with all department policies, procedures, and service standards

Qualifications

• Previous experience in a similar environment will be an asset
• Must possess outstanding guest service skills, including professional verbal communication skills
• Proven ability to work well under pressure in a fast-paced, team-based environment

Physical aspects of the position include but are not limited to the following:

• Frequent kneeling, pushing, pulling, lifting
• Constant standing and walking throughout shift
• Occasional ascending or descending ladders, stairs and ramps

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Additional Information

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affection (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.