Hotel Operations Lead - On-Site

Best Western Plus Merritt Hotel

Merritt

Vor Ort

CAD 80.000 - 96.000

Vollzeit

14 Tage+

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Zusammenfassung

Best Western Plus Merritt Hotel is seeking an on-site Hotel Assistant Manager to oversee daily operations and supervise team members. The role includes developing procedures, training staff, and ensuring exceptional guest service at our Merritt location.

The ideal candidate has 1–2 years of relevant experience, a college certificate or diploma in hospitality or equivalent, and strong organizational and communication skills to manage schedules and inventories effectively.

Qualifikationen

  • College certificate or diploma in hospitality or related field, 1–2 years.
  • Equivalent experience may be considered in lieu of formal education.
  • Proven ability to supervise staff and manage daily hotel operations.

Aufgaben

  • Develop and implement policies and procedures for daily operations.
  • Supervise staff and conduct training sessions.
  • Enforce policies and procedures and address guest concerns.
  • Assist guests with special needs and establish work schedules.
  • Organize and maintain inventory.

Kenntnisse

Staff supervision
Policy development
Customer service
Training
Scheduling
Inventory management

Ausbildung

College certificate/diploma (1–2 years)
Or equivalent experience

Jobbeschreibung

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Job details
  • Location 3969 Crawford Ave Merritt , BC V1K 0A4
  • Salary 40.00 hourly / 40 hours per week
  • Terms of employment Permanent employment Full time
  • Starts as soon as possible
  • Source Job Bank #3644123
Overview
Languages
Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience

1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities
Tasks
  • Develop and implement policies and procedures for daily operations
  • Conduct training sessions
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Organize and maintain inventory

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Who can apply for this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada
  • other candidates, with or without a valid Canadian work permit
Advertised until

2026-10-22

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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  • Accommodation and food services
  • 5job postings advertised
  • Medium-sized business(between 5 and 100 employees)
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