Hotel - Housekeeping Supervisor

Grey Eagle Resort & Casino; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

Grey Eagle Resort & Casino seeks a Housekeeping Supervisor to lead the housekeeping department. Applicants should possess a high school diploma, relevant supervisory experience, and exceptional leadership and communication skills. This role ensures high cleanliness standards and promotes a positive environment, perfect for someone motivated to thrive in the hospitality industry.

Benefits

Competitive salaries

Benefits package

Opportunities for career growth

Qualifications

• Three years of experience in the housekeeping industry.
• Three years of supervisory experience.

Responsibilities

• Supervise housekeeping staff and ensure cleanliness standards are met.
• Promote a positive image of the hotel to guests and staff.
• Motivate and guide staff in daily operations.

Skills

Interpersonal skills

Communication skills

Leadership skills

Customer service experience

Attention to detail

Education

High school diploma or equivalent

Job description

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Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

The Housekeeping Supervisor is responsible for the administration, operation and supervision of all staff in the housekeeping department. They promote a positive image of the hotel to guests and fellow employees; as well as, motivate and guide the staff to ensure all public, employee areas, and guestrooms meet established cleanliness and quality standards while ensuring that all work is completed to the highest standards in accordance with the hotel.

Education And Experience

• High school diploma or work-related equivalent.
• Three (3) years-experience in housekeeping related industry.
• Three (3) year supervisory experience.
  
  

Knowledge, Skills And Abilities

• Excellent interpersonal and communication skills are required in order to promote, maintain, and deliver impeccable service standards at all times.
• Ability to work and thrive in a team-oriented environment and be able to function independently.
• Customer service experience and well-developed leadership skills.
• Ability to maintain their composure even when dealing with angry or demanding patrons or employees.
• Ability to work in a physically, high-volume, fast-paced, multi-tasking, and diverse high stress environment.
• Proven ability to coach and mentor associates.
• Excellent negotiating, oral, and written communication skills.
• Must be accurate, clear, concise, and detail oriented.
• Must be available for shift-work (days, evenings, weekends and/or holidays), and be able to stand for long periods of time.
• Must be aware of and able to work in a smoke environment.
• May require lifting weight of up to approximately 50 lbs.
  
  

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

• Priority will be given to Tsuut'ina Nation members.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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