hotel front desk supervisor

Hidden Valley Resort; Huntsville; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated supervisor to manage daily operations and ensure exceptional service delivery. In this dynamic role, you will coordinate activities across departments, establish effective work schedules, and provide technical advice to enhance productivity. Your leadership will guide a small team, fostering a collaborative environment while addressing client needs and maintaining high standards. If you thrive in a fast-paced setting and are passionate about delivering quality service, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a supervisory role.
• Education in a relevant field with a focus on practical skills.

Responsibilities

• Coordinate activities with other departments and staff.
• Establish work schedules and resolve work problems.
• Assist clients with special needs and maintain service quality.

Skills

Team Coordination

Scheduling

Technical Advice

Problem Solving

Customer Service

Education

College Certificate or Diploma

Job description

Minimum Requirements

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 1 year to less than 2 years

Work Setting

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Supervision

• 3-4 people

Work Conditions and Physical Capabilities