Hotel front desk manager

BEST WESTERN PLUS PARRY SOUND; Canada; On-site; CAD 65,000 - 90,000; Full time

Job summary

BEST WESTERN PLUS PARRY SOUND is hiring to oversee daily hotel operations, staff recruitment, training, and budgeting. The role focuses on delivering exceptional guest service, maintaining facilities, and implementing business plans to optimize revenues.

The position is on-site in Canada, requiring a college credential and 1–2 years of hospitality experience. You will manage schedules, negotiate with suppliers and clients, and oversee maintenance and inventory control.

Qualifications

• College certificate in a related field.
• 1–2 years of experience in hospitality management.
• Ability to work on-site.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff.
• Supervise staff.
• Conduct performance reviews.
• Negotiate with suppliers for materials and supplies.
• Conduct training sessions.
• Negotiate with clients for use of facilities.
• Prepare budgets and monitor revenues and expenses.
• Arrange for and oversee maintenance activities.
• Address customer complaints or concerns.
• Assist clients/guests with special needs.
• Develop and implement business plans.
• Establish work schedules.
• Organize and maintain inventory.

Skills

Staff supervision

Budgeting

Supplier negotiation

Customer service

Training

Operations management

Education

College diploma or certificate in hotel mgmt

Job description

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program 1 year to 2 years

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Arrange for and oversee maintenance activities
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Organize and maintain inventory