hotel assistant manager

Podollan Grande Prairie Inn & Spa Inc.; Grande Prairie; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading hotel in Grande Prairie is seeking an experienced operations manager to oversee daily operations, develop business plans, and ensure customer satisfaction. The ideal candidate will have strong leadership skills and a background in hospitality management.

Qualifications

• 2 years to less than 3 years of experience required.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Conduct performance reviews.
• Negotiate with clients for the use of facilities.

Tools

MS Word

MS Excel

MS Office

MS Outlook

Central reservation system (CRS)

Job description

• Experience : 2 years to less than 3 years

Work setting

• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Conduct performance reviews
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Address customers' complaints or concerns
• Assist clients / guests with special needs
• Develop and implement business plans
• Establish work schedules
• Organize and maintain inventory

Computer and technology knowledge

• MS Word
• Central reservation system (CRS)
• MS Excel
• MS Office
• MS Outlook

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking