Bell Person/ Valet Attendant

Cherry Valley Hotel; Halifax; On-site; CAD 21,000 - 30,000; Full time

Job summary

Westin Nova Scotian in Halifax, NS is seeking a Valet Attendant / Bellperson to welcome guests, assist with luggage, and safely park vehicles. This highly visible role requires warmth, professionalism, and a passion for service.

You will greet guests at the entrance, escort them to rooms, answer questions about local amenities, and help with special requests while following safety procedures and hotel policies. A valid driver's license and strong English communication are required.

Qualifications

• Prior hotel/valet or guest service experience preferred.
• Valid driver's license with a clean driving record.
• Ability to operate automatic and manual transmission vehicles.
• Strong customer service and interpersonal skills.
• Excellent verbal communication in English.
• Ability to work flexible schedules, including weekends and holidays.
• Physically able to lift up to 50 lbs and stand for extended periods.
• Outdoor work in all weather conditions.

Responsibilities

• Create exceptional first impressions by greeting guests warmly and assisting with luggage and entry.
• Safely park and retrieve vehicles with precision and care.
• Be a trusted guest resource for directions and hotel amenities.
• Escort guests to rooms and assist with special needs.
• Follow safety procedures and report concerns to management.

Skills

Customer service

Driving ability

English fluency

Flexibility

Physical stamina

Education

High school diploma

Job description

Westin Nova Scotian
1181 Hollis St
Halifax, NS B3H2P6, CAN

Description

As a Valet Attendant / Bellperson, you will play a vital role in creating exceptional first and last impressions for our guests. From the moment a guest arrives to the moment they depart, your professionalism, warmth, and attention to detail will help shape a seamless and memorable stay. Whether you’re welcoming guests at the entrance, assisting with luggage, or safely parking their vehicle, you are an essential part of our hospitality experience.

This is a highly visible, guest-facing role that requires energy, care, and a genuine passion for service. We’re looking for someone who takes pride in their work, values safety and trust, and enjoys going above and beyond to make guests feel welcomed and cared for. In the role ofValet Attendant, you will:

• Create Exceptional First Impressions – Greet every guest with a warm smile and friendly demeanor. Open doors, assist with luggage, and provide a welcoming presence that immediately puts guests at ease upon arrival.


• Deliver a Polished Arrival & Departure Experience – Safely park and retrieve guest vehicles with precision and care, ensuring each vehicle is handled responsibly and returned in the same condition it was received.


• Be a Trusted Guest Resource – Assist guests with directions, hotel amenities, transportation needs, and local recommendations. Your knowledge and helpful attitude will enhance every interaction.


• Support Guest Comfort & Convenience – Escort guests to their rooms, deliver messages or items, assist with special needs, and help with room features to ensure guests feel comfortable and informed.


• Demonstrate Safety & Accountability – Follow all hotel safety, security, and valet procedures. Handle keys responsibly, double-check vehicle security, and report any concerns to management promptly.

Job Requirements

• Prior hotel, valet, or related guest service experience preferred


• Valid driver’s license with a clean driving record


• Ability to operate automatic and manual transmission vehicles, including vehicles of various sizes


• Strong customer service and interpersonal skills


• Excellent verbal communication skills in English


• Ability to work flexible schedules, including weekends, holidays, and varying shifts


• Physically able to lift, carry, push, or pull up to 50 lbs and remain on your feet for extended periods


• Ability to work outdoors in all weather conditions and variable temperatures


• High school diploma or equivalent preferred

Additional Job Duties

• Transfer luggage, packages, and personal items to and from guest rooms, vehicles, and storage areas


• Receive, tag, and track guest baggage accurately using claim checks


• Maintain clean, organized lobby, entrance, and valet areas


• Assist guests with transportation arrangements


• Pick up and return laundry and valet items


• Maintain high standards of personal appearance, grooming, and uniform compliance


• Uphold all hotel SOPs, safety standards, and privacy policies


• Ensure guest safety when entering or exiting rooms and public spaces


• Complete charge slips and maintain accurate records when required


• Perform other duties as assigned to support overall guest satisfaction

If you take pride in providing outstanding service, enjoy being part of a fast-paced hospitality team, and love creating positive guest experiences from arrival to departure, we’d love to hear from you.