Bartender - Major Tom

Concorde Entertainment Group; Calgary; On-site; CAD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Gratuities

Duty meals

Health benefits

Employee discounts

Job summary

Major Tom in Calgary is hiring a full-time bartender to deliver outstanding customer service, prepare and serve a wide range of cocktails and non-alcoholic drinks, and maintain bar setup from shift to shift. You will follow liquor regulations, build regular clientele, and work flexible hours including days, evenings, and weekends.

The role requires 1 year of cocktail bar experience, strong English communication, and ProServe certification within 30 days of starting.

Qualifications

• 1 year cocktail bar experience is required.
• Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.
• Basic knowledge of dining room and service procedures and functions.
• Basic math skills, can handle money, and operate a point-of-sale system.
• Valid Alberta ProServe certification obtained within 30 days of starting.
• Ability to maintain professionalism, control, and composure in difficult and stressful situations.
• Ability to work in a standing position for long periods of time (up to 5 hours).
• Capacity to safely lift and easily maneuver potentially heavy trays of food and drinks.
• Must be over 18 as alcohol service and open scheduling availability is a requirement.

Responsibilities

• Create, mix, pour, garnish, and serve alcoholic and non-alcoholic beverages for the bar and restaurant guests.
• Consistently execute drink production principles and practices, ensuring that all recipes and practices are followed.
• Provide the highest level of customer service to all guests, while maintaining a personable and professional image representative of the restaurant’s values.
• Building and maintaining regular clientele.
• Adapt to different personalities of clients, vendors, and coworkers to maintain high service levels and efficient operations.
• Ensure all services and orders delivered within the bar operation are charged for correctly.
• Maintain effective cost and portion controls to meet profit goals.
• Ensure all surfaces and equipment are kept clean and in excellent condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensure drink times are in line with the restaurant guidelines.
• Assist in table service as a main duty.
• Assist in placing product orders and ensure fresh product through a detailed and updated order guide.
• Fully understand and comply with all federal, provincial, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
• Work overtime when needed and assist the workload of others.
• Execute ad-hoc administrative and operational duties are required.

Skills

Customer service

English skills

POS familiarity

ProServe Alberta

Physical stamina

Age 18+

Job description

Description

ABOUT THE POSITION

Major Tom is looking for an experienced bartender to fill out their team on a full-time permanent basis. Bartenders are responsible for several functions including, but not limited to, providing exceptional customer service to all guests in a prompt and friendly manner, following all laws and regulations regarding liquor service, stocking the bar and cooler, setting up and taking down the bar completely, and preparing all the bar syrups, and garnishes. Full availability is required, including week days, weekends, day and late night.

WHO WE ARE

Enter Major Tom as it greets you 40 floors above it all, where the views, the service, the food, the drinks will imbue a sense of optimism, lift your spirits, and make you social again. Major Tom’s goal is to make you feel like you’re on top of the world. The mid-century-inspired decor by Frank architecture is curated and comfortable, the playlist is cool and uplifting, and the vibe is energetic. It’s an elevated experience without the pretension.

WHAT YOU'LL GET

• Competitive hourly wage
• Gratuities
• Duty meals
• Extended health benefits after 90 days for employees working 28+ hours per week
• 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

WHAT YOU'LL DO

• Create, mix, pour, garnish, and serve alcoholic and non-alcoholic beverages for the bar and restaurant guests.
• Consistently execute drink production principles and practices, ensuring that all recipes and practices are followed.
• Provide the highest level of customer service to all guests, while maintaining a personable and professional image representative of the restaurant’s values.
• Building and maintaining regular clientele.
• Adapt to different personalities of clients, vendors, and coworkers to maintain high service levels and efficient operations.
• Ensure all services and orders delivered within the bar operation are charged for correctly.
• Maintain effective cost and portion controls to meet profit goals.
• Ensure all surfaces and equipment are kept clean and in excellent condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensure drink times are in line with the restaurant guidelines.
• Assist in table service as a main duty.
• Assist in placing product orders and ensure fresh product through a detailed and updated order guide.
• Fully understand and comply with all federal, provincial, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
• Work overtime when needed and assist the workload of others.
• Execute ad-hoc administrative and operational duties are required.

WHAT YOU HAVE

• 1 year cocktail bar experience is required.
• Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.
• Basic knowledge of dining room and service procedures and functions.
• Basic math skills, can handle money, and operate a point-of-sale system.
• Valid Alberta ProServe certification obtained within 30 days of starting.
• Ability to maintain professionalism, control, and composure in difficult and stressful situations.
• Ability to work in a standing position for long periods of time (up to 5 hours).
• Capacity to safely lift and easily maneuver potentially heavy trays of food and drinks.
• Must be over 18 as alcohol service and open scheduling availability is a requirement.