Host - Elephant & Castle

Elephant & Castle; Toronto; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Dining discount

Flexible scheduling

Growth opportunities

Career advancement

Energetic team

Job summary

Elephant & Castle in Toronto is seeking a friendly Host/Hostess to greet guests and manage reservations, ensuring a welcoming first impression and smooth seating flow. You will coordinate with the serving team and maintain a tidy host stand, creating an organized entry experience for all guests.

The role emphasizes strong communication, a team mindset, and the ability to multitask in a fast-paced environment.

Qualifications

• Customer service experience is an asset, but training is provided.
• Strong communication skills and a friendly, approachable attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Confidence in handling guest inquiries and seating challenges calmly.
• A team-first mindset and willingness to support teammates.

Responsibilities

• Greet guests warmly and enthusiastically, making them feel welcome from the moment they arrive.
• Manage reservations and waitlists efficiently, ensuring timely seating for guests while optimizing table turnover.
• Answer phones, assist with inquiries, and take reservations while providing information about the restaurant.
• Collaborate with the serving team to ensure smooth seating transitions and guest satisfaction.
• Maintain the cleanliness and organization of the host stand and entry area.
• Engage with guests while they wait, ensuring they feel attended to and informed of wait times.
• Assist in managing guest flow and communicating table status to the rest of the team.

Skills

Customer service

Communication

Multitasking

Guest inquiry handling

Team cooperation

Job description

Host/Hostess Opportunity - Be Part of Our Team!

Your Role

We're looking for a Host/Hostess who loves creating a warm, welcoming experience for every guest. You'll be the first point of contact, setting the tone for exceptional hospitality from the moment guests walk through the door. If you're friendly, organized, and thrive in a fast-paced environment, we'd love to have you on our team!

Why You'll Love Working With Us

• Competitive pay that rewards your hard work
• Pay range: $17.95 - $20.00
• Employee dining discount at participating Recipe brands
• Flexible scheduling so you can balance work and life
• Growth and development opportunities to build your skills within the restaurant
• Career advancement with a company that owns some of Canada's most iconic restaurant brands
• A fun, energetic team environment where every shift is dynamic and engaging

What You'll Do

• Greet guests warmly and enthusiastically, making them feel welcome from the moment they arrive.
• Manage reservations and waitlists efficiently, ensuring timely seating for guests while optimizing table turnover.
• Answer phones, assist with inquiries, and take reservations while providing information about the restaurant.
• Collaborate with the serving team to ensure smooth seating transitions and guest satisfaction.
• Maintain the cleanliness and organization of the host stand and entry area.
• Engage with guests while they wait, ensuring they feel attended to and informed of wait times.
• Assist in managing guest flow and communicating table status to the rest of the team.

What You Bring

• Customer service experience is an asset, but we're happy to train enthusiastic individuals.
• Strong communication skills and a friendly, approachable attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Confidence in handling guest inquiries and seating challenges calmly.
• A team-first mindset and willingness to support your teammates.