Host

The Broadview Hotel; Toronto; On-site; CAD 22,000 - 30,000; Part time

Benefits offered by this job

Smart Serve Certification

Job summary

The Broadview Hotel in Toronto seeks a friendly Host (Permanent Part-Time) to create a welcoming first impression and uphold high service standards. You will greet guests, manage seating and wait lists, and assist servers during service in a fast-paced restaurant environment.

Highlights include working with OpenTable, supporting staff, maintaining cleanliness, and helping the team prepare the dining room each day. Prior hospitality experience is preferred, with Smart Serve as an asset.

Qualifications

• Experience in customer-facing roles in hospitality is preferred.
• Strong communication and a positive, can-do attitude.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet guests warmly and create a positive first impression.
• Coordinate with the team to ensure seating and service flow.
• Use OpenTable to manage reservations and wait lists.
• Seat guests and support servers and bartenders.
• Maintain cleanliness and prepare the restaurant for service.
• Assist with opening and closing duties.

Skills

Guest greeting

Team communication

OpenTable

Guest seating

Cleanliness

Opening procedures

Closing procedures

Phone handling

Tools

OpenTable

Job description

A collection of heritage-driven, neighbourhood-centric hotels.

Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people and places we encounter to the connections we make; we aim to create space for all. We strive to bring the same level of quality, commitment, and dedication we give to our properties to the Archive Team.

Position: Host (Permanent Part-Time)

The Role at a Glance:

This position presents a positive first impression of the establishment’s friendliness, excellent service and high standards.

Your Day To Day Duties:

• Greeting guests in a positive and energetic manner


• Communicating with the team to ensure we have the right


• Using OpenTable to organize and improve on customer experience


• Seat guests and provide support to the servers and bartenders


• Maintaining cleanliness of restaurant


• Prepare the restaurant for opening


• Closing restaurant at the end of night


• Greet Guests upon arrival


• Inform Guests of their wait time


• Monitor waiting lists


• Enter Guest names into the computer system


• Show Guests to their table and bid Guests farewell as they leave.


• Support by filling beverages


• Perform light housekeeping duties such as cleaning glasses and menus


• Answer the phones and fill to-go orders when needed.


• Comply with all Archive standards, policies and procedures at all times.


• Other tasks and responsibilities as assigned by management.

You have:

• A welcoming and enthusiastic can-do attitude with sincerity


• Excellent ability to provide the utmost WOW factor experience to our guests.


• Remain professional and poised during peak service hours


• Prior restaurant/customer service experience preferred

Special Requirements and Certifications:

• Smart Serve Certification is an asset but not required


• Ability to meet the physical requirements of the job

Room to Grow:

We are expanding to new locations and the right candidate could see opportunities to not only grow within the business, but work in new and exciting places. We have a wide array of roles, and always prefer to recruit from within, putting team members in the best position to advance their careers

What We Offer:

A fun and fast-paced environment; casual and flexible work environment. We are committed to delivering exceptional service and making every guest experience a memorable one. Competitive salary, incentive & benefits.

Inclusivity:

Our team fosters a culture of inclusion and belonging for both team members and guests. We celebrate diversity, collaboration and uniqueness.

OUR PROPERTIES:

About The Broadview Hotel:

Featured in Michelins’ Toronto Hotel Guide, The Broadview Hotel is an iconic gateway to the city’s most captivating neighbourhood. It is a historic east-end neighbourhood landmark with a wonderfully colourful past. Original built in 1891, it has now been meticulously restored and reimagined as a 58 room boutique hotel and charismatic gathering spot.

About Gladstone House:

Since 1889, Gladstone Hotel has been a pillar of the West Queen West community offering a space that promotes creativity and collaboration while fostering inclusivity. Over the past several years, the Gladstone Hotel has evolved in many ways but has continued to be recognized and valued as a very social and interactive gathering place, most recently being featured in Michelins’ Toronto Hotel Guide

About Postmark Hotel:

Archive's newest addition to our hotel collection is The Postmark Hotel. Dating back to 1914, the Postmark has always been a place for connection. Once a historical post office and community hub on Newmarket’s charming Main Street and now the highly anticipated Postmark Hotel, we operate with an emphasis on community, art, and gathering. Our thoughtfully designed space has room for you to meet, dine and drink, as well as space to host your most important get-togethers, from group dinners to business meetings and retreats.