Event Sales Manager

3G9 Gladstone House; Toronto; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Incentive structure

Benefits

Job summary

Archive Hospitality is seeking an Event Sales Manager for Gladstone House in Toronto. You will be the primary contact for clients seeking social, corporate, or wedding events, guiding them through tours, packages, and recommendations. You will report to the Sales Director (Events) and drive bookings in the Queen West area.

You will manage inquiries, proposals, contracts, and events across a fast-paced, collaborative team. Evening/weekend flexibility is required.

Qualifications

• Minimum 2 years in hotel sales or similar role.
• Excellent verbal and written communication skills.
• Proven ability to manage multiple events and clients.

Responsibilities

• Manage inquiries, send proposals and contracts per hotel guidelines and pricing.
• Meet sales goals and KPIs.
• Conduct site tours and present event packages to clients.
• Develop custom event plans and manage day-of-event issues.
• Maintain accurate pricing in booking system.

Skills

Hotel sales experience

Client relations

Communication skills

Microsoft Office

Maestro/TripleSeat/AllSeated

Tools

Maestro

TripleSeat

AllSeated

Job description

A collection of heritage-driven, neighbourhood-centric hotels.

At Archive Hospitality, we are passionate about creating and operating beautiful and inspiring destinations through our boutique hotel properties. Archive’s three hotels are treasured landmarks in special neighbourhoods: The Broadview Hotel in Toronto’s trendy east end; Gladstone House in Toronto’s artsy west end; and The Postmark Hotel on cozy Main Street, Newmarket.

Position: Event Sales Manager, Gladstone House

This position plays a key role within our hotels. We are seeking a highly motivated and experienced Event Sales Manager to join our dynamic team in Queen West. In this role, you will be the primary point of contact for clients interested in holding their social, corporate, or wedding events at Gladstone House. You will be responsible for cultivating client relationships which includes conducting tours of the venue, presenting information about our packages and services, answering questions and providing recommendations. This role will report into the Sales Director (Events).

Your Responsibilities:

• Manage incoming inquiries; sends proposals and contracts according to hotel guidelines/pricing strategy, food & beverage minimums, and rental fees.
• Meet sales goals and KPIs.
• Manage a large number of clients.
• Participate in both inbound and outbound sales strategies.
• Assists in training for new Team Members.
• Be a source of mentorship and support for the events staff.
• Sales reporting.
• Conduct site tours of the venue for potential event clients.
• Develop and maintain relationships with industry professionals.
• Present information about event packages and services to clients.
• Answer questions and address concerns from potential event clients.
• Develop customized event plans with clients when needed.
• Handle any issues that may arise on the day of the event.
• Maintain strong communication and customer service skills.
• Ability to multitask and handle multiple events at once.
• Actively participates within the Sales & Marketing Team.
• Manages events in the booking system to reflect accurate, up to date information/pricing.
• Attends industry events, including social and corporate networking opportunities.
• Flexible to work evenings and weekends.
• Other duties and tasks assigned.

You Have:

• Strong organizational skills and able to multi-task and perform in a high paced environment with competing priorities.
• Ideally has a minimum of 2 years working within a hotel sales team.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office; knowledge of Maestro, TripleSeat and AllSeated an asset
• Team spirit, can-do attitude
• Creative and solutions oriented.
• Works effectively with internal and external guests.
• Presents a professional appearance and manner.
• Strong communications skills, with a high level of attention to detail

What We Offer:

A fun and fast-paced environment; casual and flexible work environment. We are committed to delivering exceptional service and making every guest experience a memorable one. We offer a competitive salary, robust incentive structure and comprehensive benefits.

Inclusivity:

Our team fosters a culture of inclusion and belonging for both team members and guests. We celebrate diversity, collaboration and uniqueness.

OUR PROPERTIES:

About The Broadview Hotel:

Featured in Michelins’ Toronto Hotel Guide, The Broadview Hotel is an iconic gateway to the city’s most captivating neighbourhood. It is a historic east-end neighbourhood landmark with a wonderfully colourful past. Originally built in 1891, it has now been meticulously restored and reimagined as a 58-room boutique hotel and charismatic gathering spot.

About Gladstone House:

Since 1889, Gladstone Hotel has been a pillar of the West Queen West community offering a space that promotes creativity and collaboration while fostering inclusivity. Over the past several years, the Gladstone Hotel has evolved in many ways but has continued to be recognized and valued as a very social and interactive gathering place, most recently being featured in Michelins’ Toronto Hotel Guide

About Postmark Hotel:

Archive's newest addition to our hotel collection is The Postmark Hotel. Dating back to 1914, the Postmark has always been a place for connection. Once a historical post office and community hub on Newmarket’s charming Main Street and now the highly anticipated Postmark Hotel, we operate with an emphasis on community, art, and gathering. Our thoughtfully designed space has room for you to meet, dine and drink, as well as space to host your most important get-togethers, from group dinners to business meetings and retreats.