Host

Boston Pizza International, Inc. (New Glasgow); Kelowna; On-site; CAD 30,000 - 40,000; Full time

Job summary

Boston Pizza is looking for a Host/Greeter who will be the first point of contact for guests, ensuring a warm welcome and a positive dining experience. The ideal candidate will thrive in a fast-paced environment, possess strong organizational skills, and be dedicated to guest satisfaction. Join a respected company with opportunities for growth and a supportive workplace culture.

Benefits

Flexible scheduling

Opportunities for career growth

Access to scholarship programs

Management training programs

Reward and recognition programs

Qualifications

• Enjoys working with people in a team environment.
• Dedicated to exceeding guest expectations.
• Seeks professional development opportunities.

Responsibilities

• Welcomes guests and ensures a positive first impression.
• Coordinates seating arrangements and manages guest flow.
• Champions hospitality standards and maintains a friendly atmosphere.

Skills

Organizational skills

Effective communication

Team collaboration

Time management

Job description

Overview

Host

Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere, and friendly manner, either in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area.

The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• We offer flexible scheduling to fit your lifestyle and support your work-life balance.
• Opportunities for career growth within the restaurant or at Boston Pizza head office.
• Build relationships and give back to your local community.
• Access to our Boston Pizza Scholarship Program.
• Management training programs, leadership development conferences, and mentorship initiatives.
• A respectful culture where your feedback matters.
• Reward and recognition programs to appreciate your efforts.

Responsibilities

What does a successful Host/Greeter look like?

• Always smiling and welcoming as the first impression of the restaurant.
• Leads by example and collaborates with team members.
• Achieves goals through strong organizational skills and effective time management.
• Builds relationships by finding common ground and working cohesively with all team members.
• Champions the "Foundations of Hospitality" and Boston Pizza's Brand Standards.
• Communicates effectively, sharing goals and challenges.
• Maintains composure and thrives in a fast-paced environment.
• Seeks professional development opportunities and continuously builds new skills.

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are dedicated to exceeding guest expectations daily, Boston Pizza is the place for you!