Showhome Host

Carrington Group; Vernon; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Carrington Group is seeking a Showhome Host to engage visitors and assist in the sales process at their showhome in Vernon, BC. This fixed-term position will involve greeting customers, providing essential information about the company and its offerings, and ensuring high-quality customer service in a fast-paced environment. Ideal candidates will have relevant experience and a commitment to exceptional service.

Qualifications

• Two years of customer service experience preferred.
• Must be willing to work 10-25 hours per week.
• A valid class 5 driver's license and reliable transportation is required.

Responsibilities

• Greet customers and provide information about properties.
• Assist sales team with various tasks, including house checks.
• Engage with customers to enhance their experience on site.

Skills

Customer Service

Sales Practices

Communication

Education

Highschool Diploma or GED

Tools

Microsoft Office

Job description

Showhome Host
Carrington Homes - Vernon, BC

The Carrington Group has over 50 years’ experience in real estate development with operations in single family, multi family, rental, infill development and land development operations. We foster a dynamic, fast-paced, team-oriented environment.

About the Position:
Reporting to the Sales Manager, the Showhome Host is responsible for engaging and welcoming visitors and prospective customers, answering questions, and registering visitors into the customer database.

Note: This is a three (3) month, fixed term position.

Wage Range: $18.00 – $20.00 per hour

Duties and Responsibilities:

• Greet customers and show home visitors, set-up appointments, answer questions and provide general information about the company and the suites for sale.
• Assist the sales team with completion of various tasks, such as conducting house checks, and assisting with reports.
• Ensure products from the sales center, show suites, and predesigned inventory are presented professionally and marketed according to company standards.
• Converse and connect with customers to ensure they remain on site if a Sales Associate or a Project Sales Manager is unavailable or speaking with other customers.
• Welcome visitors and assist with registering clients, showcasing the features of the show suites
• Discuss community features, amenities and services which provide value and interest to prospective customers.
• Answer phone calls to the sales center promptly and maintain a professional demeanor in all conversations.
• Support customers through the sales process.
• Engage in high quality customer service, going above and beyond reasonable customer requests.
• Assist with sales center opening and closing procedures.
• Ensure visitors and customers are informed of any jobsite hazards during ongoing construction phases.
• Other related duties as assigned.

Qualifications:

• Highschool Diploma or GED desired.
• Two (2) or more years of customer service experience in a professional environment preferred.
• Intermediate knowledge of best practices in sales and customer service is required.
• Previous experience in a role demanding greater customer satisfaction and sales target achievement preferred.
• Intermediate computer competencies, specifically with Microsoft Office, is preferred.
• Must be willing to work 10-25 hours per week.
• Must be willing to work Saturdays and Sundays.
• A valid class five (5) driver’s license and personal reliable transportation is required.

To apply, please visit us athttps://www.carringtongroup.ca/about-us/careers

Only those legally authorized to work in Canada will be considered for employment. If you are not currently authorized to work in Canada, your application will not be considered.

The Carrington Group is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

We would like to thank all applicants; however only those selected for an interview will be contacted.
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