Hospital Security Dispatcher — Day/Night Rotations

Providence Health Care; Vancouver; On-site; CAD 33,000 - 47,000; Full time

Benefits offered by this job

Extended health care

New hospital facilities

Inclusive culture

Job summary

Providence Health Care seeks a Dispatcher for Security Operations at St Paul’s Hospital in Vancouver. The role requires monitoring security systems, coordinating Relational Security Officers, and responding to emergencies following hospital policies.

The incumbent will operate VOIP equipment, track incidents, and ensure safety for staff, patients, and visitors. Work unfolds in a fast-paced hospital environment with rotating day/night shifts.

Qualifications

• Grade 12 plus one year's recent related experience or an equivalent combination of education, training, and experience.
• Ability to keyboard at 45 wpm and communicate effectively, both verbally and in writing.

Responsibilities

• Operate a VOIP switchboard and dispatch security personnel per policy.
• Monitor CCTV and duress/intrusion systems for safety and security hazards.
• Prepare daily activity reports and summary records.
• Provide information and assist the public within authority.

Skills

Keyboard 45 wpm

Effective communication

Interpersonal skills

Organizational skills

Physical fitness

Equipment operation

Education

Grade 12 plus 1 year related experience

Job description

Providence Health Care seeks a Dispatcher for Security Operations at St Paul’s Hospital in Vancouver. The role requires monitoring security systems, coordinating Relational Security Officers, and responding to emergencies following hospital policies.

The incumbent will operate VOIP equipment, track incidents, and ensure safety for staff, patients, and visitors. Work unfolds in a fast-paced hospital environment with rotating day/night shifts.