Holiday Retail Customer Service Specialist

LCBO (Liquor Control Board of Ontario); Lafontaine; On-site; CAD 28,000 - 30,000; Part time

Benefits offered by this job

Online training

Employee discounts

Opportunities in Ontario communities

Job summary

LCBO in Lafontaine, Ontario is hiring Holiday Customer Service Representatives for the holiday season, running from November 16 to December 31, 2026. You will work on-site, assist customers at the POS, and help them explore wine, beer, cider and spirits.

This fixed-term, part-time role requires weekend availability, the ability to lift up to 40 lbs, and a positive, team-oriented attitude. Training is provided online, and bilingual English/French is a bonus.

Qualifications

• Must be at least 18 years old.
• Legally allowed to work in Canada (SIN, Student, or Work Permit).
• Bilingual English and French is a bonus.
• Availability: Fridays 5:00 p.m. – Close; Saturdays and Sundays; holiday dates.

Responsibilities

• Serve customers using the POS/Cash system.
• Ask for donations as part of Spirit of Sustainability.
• Participate in Customer Experience and Postal Code Survey campaigns.
• Receive inventory, replenish stock, face-up products, keep store clean, organized and safe.
• Lift cases up to 40 lbs./18 kg repeatedly while standing.

Skills

Customer service

POS system

Team collaboration

Education

Legally eligible to work in Canada

Job description

LCBO in Lafontaine, Ontario is hiring Holiday Customer Service Representatives for the holiday season, running from November 16 to December 31, 2026. You will work on-site, assist customers at the POS, and help them explore wine, beer, cider and spirits.

This fixed-term, part-time role requires weekend availability, the ability to lift up to 40 lbs, and a positive, team-oriented attitude. Training is provided online, and bilingual English/French is a bonus.