Heritage Sites Program Manager – Steveston

Choose Richmond; Richmond; Hybrid; CAD 100,000 - 140,000; Full time

Job summary

City of Richmond seeks a Program Manager to oversee Britannia Shipyards National Historic Site and Steveston heritage operations. You will lead a team of 20+, guide program development, and manage budgets and partner relations.

The role emphasizes interpretive programming, visitor experience, and community engagement. You will report to the Manager, Museum and Heritage Services, and contribute to city priorities through planning, marketing and risk management.

Qualifications

• Bachelor’s degree plus diploma as stated; minimum 10 years leading teams, managing cultural programs and budgets.
• Minimum 5 years management experience in a museum or heritage setting.

Responsibilities

• Provide leadership, daily management and direction to a team of more than 20 staff; includes hiring, coaching and performance evaluation.
• Oversee development and implementation of programs, exhibits and interpretive initiatives.
• Develop and implement strategic plans and policies; project manage plans and projects.
• Develop and manage operating and project budgets.
• Develop and maintain partnerships with community organizations; negotiate service and other contracts.
• Oversee facility operations, maintenance requests, cleaning, and health and safety initiatives.
• Coordinate with Facilities, Parks and Project Development on infrastructure work.
• Expand revenue generation by developing business plans and fund development initiatives.
• Oversee marketing, communications, and public relations activities.
• Prepare annual reports and present to Council; respond to inquiries from the public and Mayor.

Skills

Leadership

Budget management

Team supervision

Museum/heritage operations

Stakeholder collaboration

Strategic planning

Public speaking & reporting

Marketing & audience development

Visitor services

Education

Bachelor's Degree in Museum Studies or related field

Diploma in Cultural Resource Management

Job description

City of Richmond seeks a Program Manager to oversee Britannia Shipyards National Historic Site and Steveston heritage operations. You will lead a team of 20+, guide program development, and manage budgets and partner relations.

The role emphasizes interpretive programming, visitor experience, and community engagement. You will report to the Manager, Museum and Heritage Services, and contribute to city priorities through planning, marketing and risk management.