Hearing Care Coordinator: Scheduling & Patient Support

GN Group; San Juan de Terranova; On-site; CAD 42,000 - 52,000; Full time

Job summary

Beltone in Canada is hiring an office administrator to support hearing care professionals. You will greet customers, answer calls, schedule appointments, process payments, and manage office paperwork in a fast-paced clinical setting.

Strong communication in English, proficiency in MS Office, and ability to multitask are essential. Prior sales or customer service experience is preferred, with a high school diploma or equivalent required.

Qualifications

• High School diploma or equivalent is required.
• Two years of office experience preferred.
• Two years of sales and customer service experience preferred.
• Must communicate effectively in English, verbal and written.
• Proficient in MS Office and basic computer skills.
• Ability to sit at a desk 70-90% of the workday.

Responsibilities

• Greet customers as they enter the office.
• Answer and make calls for various purposes; manage messages.
• Schedule appointments for the office and out-of-town clinics.
• Process patient information and insurance-related forms.
• Handle in-office administrative duties and data entry.
• Assist hearing care professionals and perform follow-up tasks.
• Lead generation and community outreach to generate opportunities.

Skills

Customer service

Multitasking

English communication

MS Office

Education

High School diploma or equivalent

Tools

MS Office

Clinical management system

Job description

Beltone in Canada is hiring an office administrator to support hearing care professionals. You will greet customers, answer calls, schedule appointments, process payments, and manage office paperwork in a fast-paced clinical setting.

Strong communication in English, proficiency in MS Office, and ability to multitask are essential. Prior sales or customer service experience is preferred, with a high school diploma or equivalent required.