Client Care & Clinic Coordinator

Demant Polska; Selkirk; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

PTO 20 days

RRSP Matching

Healthcare & Dental

Training & Development

Perkopolis & GoodLife discounts

Job summary

HearingLife Canada is seeking a Client Service Administrator to join our client-centered team. You will greet clients, answer calls and emails, schedule appointments, and help maintain a welcoming clinic environment.

The ideal candidate has at least 2 years of customer service experience, strong organizational skills, and experience with Microsoft Excel. We offer competitive pay, generous PTO (10 vacation days + 10 wellness days), RRSP matching, health and dental coverage, and ongoing training.

Qualifications

• At least 2 years of customer service experience.
• Strong organizational skills and ability to manage multiple priorities.
• Experience in Microsoft Excel.

Responsibilities

• Serve as the first point of contact for clients via in-person, phone, and email.
• Schedule and coordinate clinician appointments and follow-ups.
• Maintain a welcoming clinic environment and assist with basic administrative tasks.
• Assist clinicians by managing client files, stock orders, and events support.
• Process payments, track insurance claims, and manage accounts receivable where needed.

Skills

Customer service

Organizational skills

Tools

Microsoft Excel

Job description

HearingLife Canada is seeking a Client Service Administrator to join our client-centered team. You will greet clients, answer calls and emails, schedule appointments, and help maintain a welcoming clinic environment.

The ideal candidate has at least 2 years of customer service experience, strong organizational skills, and experience with Microsoft Excel. We offer competitive pay, generous PTO (10 vacation days + 10 wellness days), RRSP matching, health and dental coverage, and ongoing training.