Hearing Aid Specialist or Audiologist

Amplifon; Keswick; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits package

Work‑life balance

Continuous professional development

Job summary

A leading retail hearing solutions company in Canada is seeking a Hearing Aid Specialist or Audiologist. The role involves managing the customer journey through comprehensive hearing evaluations, educating clients on hearing loss, and promoting hearing health. Ideal candidates possess either a diploma in Hearing Instrument Specialist program or a Master's in Audiology and must be registered with the relevant regulatory body. The position offers a competitive base salary ranging from $70,000 to $100,000 with additional incentives and a comprehensive benefits package.

Qualifications

• Registered and in good standing with applicable regulatory college or provincial governing body.
• Students and recent graduates encouraged to apply.
• Proficient in Microsoft Office, Windows, CRM, and POS systems.

Responsibilities

• Administer comprehensive hearing evaluations and provide after-care services.
• Educate on hearing loss effects and fitting process.
• Contribute to office revenue goals and support marketing initiatives.

Skills

Customer service

Hearing evaluations

Community outreach

Sales

Education

Diploma from recognized Hearing Instrument Specialist program

Master's degree in Audiology

Registered with applicable regulatory college

Tools

Microsoft Office

CRM systems

POS systems

Job description

Join to apply for the Hearing Aid Specialist or Audiologist role at Amplifon

Amplifon, the global leader in retail hearing solutions, is expanding its team of Hearing Care Professionals and Audiologists in Canada. We are seeking passionate, driven individuals who are committed to making a difference. By joining Amplifon, you’re not just working for a company – you’re working towards a purpose; helping people rediscover all the emotions of sound.

Responsibilities

Manage the customer journey

• Administer comprehensive hearing evaluations, educate on the effects of hearing loss, and provide quality after‑care services.
• Offer personalized customer consultations on hearing solutions to fit each unique need and lifestyle.
• Guide the customer through device fitting and demonstration, while educating them on the importance of hearing health.

Promote hearing health awareness and integrity through

• Community outreach events and partnership engagement.
• Ensuring data accuracy and privacy by maintaining customer records and compliance with all protected customer healthcare data.
• Staying current on industry trends and maintaining professional credentials through continuous education and networking.

Lead sales of hearing aids and accessories

• Contribute to individual and office revenue goals.
• Drive local engagement by supporting marketing initiatives and managing special events.
• Partner with the Client Care Coordinator to ensure a seamless customer experience, effective schedule management and store operations.

Qualifications

• A diploma from a recognized Hearing Instrument Specialist program or a Master’s degree in Audiology.
• Registered and in good standing with applicable regulatory college or provincial governing body.
• Students and recent graduates completing their licensure requirements are encouraged to apply.
• Computer proficiency in Microsoft Office, Windows, CRM, and POS systems.

What We Offer

• $70,000‑$100,000 base salary + industry‑leading incentives
• Work‑life balance, with standard business hours from 8:30 am – 5 pm
• Continuous professional development opportunities, training and support
• Reimbursement of annual membership dues and registration
• Comprehensive benefits package including Extended Health Care Coverage, Health Spending Account, Retirement Options, RRSP Match, Time Off Benefits, Life Insurance, Tuition Reimbursement

About us

For over 70 years, Amplifon has led the way in innovation and customer experience, helping millions with hearing loss. With over 150 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs and we take pride in having a positive impact on every customer’s quality of life.

Amplifon, based in Milan, Italy, is the global leader in the retail hearing aid industry, operating nearly 10,000 clinics in 29 countries worldwide. With diverse employees all over the world, fostering a culture of belonging allows us to deliver on our promise of helping millions of customers rediscover all the emotions of sound.

In recognition of our commitment to empowering people, we are thrilled to announce that Amplifon has been honored as a “Top Employer 2025” in Canada by the Top Employers Institute.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Customer Service, Health Care Provider, and Sales

Industries: Hospitals and Health Care, Consumer Services, and Retail Health and Personal Care Products