Healthcare Front Desk & Scheduling Clerk (Full-Time)

Guelph Community Health Centre; Guelph; On-site; CAD 42,000 - 54,000; Full time

Job summary

The Guelph Community Health Centre is seeking a Health Services Receptionist to serve as the first point of contact for clients across multiple GCHC locations in Guelph, Ontario. The role supports a busy interdisciplinary team, providing courteous front-desk service, scheduling, and basic clerical tasks.

Responsibilities include greeting clients, answering calls, coordinating interpretations, maintaining EMRs, and ensuring secure handling of sensitive information in a collaborative,

Qualifications

• Grade 12 diploma required; Medical Office Assistant diploma considered an asset.
• Strong customer service and communication skills, with ability to multitask in a fast-paced health care setting.
• Proficiency with Microsoft Office and familiarity with Electronic Health Records desired.

Responsibilities

• Schedule client appointments and arrange interpretation services as required.
• Greet visitors and clients; answer calls and direct messages; communicate efficiently with team.
• Maintain electronic medical records and update client demographics; manage clinic inbox and follow-up tasks.

Skills

Customer service

Communication

Time management

Multitasking

Team collaboration

Education

Grade 12 diploma

Medical Office Assistant diploma (asset)

Tools

Microsoft Office

Electronic Health Records

Clinic software/EMR systems

Job description

The Guelph Community Health Centre is seeking a Health Services Receptionist to serve as the first point of contact for clients across multiple GCHC locations in Guelph, Ontario. The role supports a busy interdisciplinary team, providing courteous front-desk service, scheduling, and basic clerical tasks.

Responsibilities include greeting clients, answering calls, coordinating interpretations, maintaining EMRs, and ensuring secure handling of sensitive information in a collaborative,