Clinical Receptionist

HR Associates; Toronto; On-site; CAD 38,000 - 48,000; Full time

Job summary

HR Associates in Ontario is seeking a professional, client-focused Clinical Receptionist for a long-term assignment in a community-based healthcare setting. You will greet patients, manage appointment scheduling, support client registration processes, and provide administrative assistance to the clinical team.

You will coordinate incoming calls, maintain accurate records, ensure data quality, and uphold established protocols while delivering a welcoming and efficient experience for patients and

Qualifications

• 1–2+ years of experience in a medical or healthcare reception environment.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to manage sensitive and confidential information.
• Experience with EMR systems is preferred.

Responsibilities

• Greet and direct patients and visitors in a professional and courteous manner.
• Manage incoming calls and route inquiries appropriately.
• Support client registration and appointment scheduling.
• Maintain accurate and confidential client records.
• Provide administrative support to clinical staff.
• Assist with documentation, forms, and office supply coordination.
• Support crisis response procedures when required.
• Ensure a high standard of client service and data quality.

Skills

Verbal communication

Written communication

Multitasking

Customer service

Data privacy

Tools

EMR software

Job description

Since 1996, HR Associates has been a trusted partner to public and broader public sector organizations across Ontario. We specialize in placing interim professionals and administrative resources within the public, broader public, and not-for-profit sectors. Our consultants bring deep domain experience, a rigorous selection approach, and a strong commitment to client confidentiality.

Clinical Receptionist

Our public sector client is seeking a professional and client-focused Clinical Receptionist for a long-term assignment.

This is a front-line role responsible for supporting day-to-day clinical reception operations while ensuring a welcoming and efficient experience for patients and visitors. You will serve as the first point of contact, manage appointment scheduling, support client registration processes, and provide administrative assistance to the clinical team.

In this role, you will coordinate incoming calls, maintain accurate client records, support documentation and office processes, and ensure adherence to established protocols within a community-based healthcare environment.

Key Responsibilities

• Greet and direct patients and visitors in a professional and courteous manner
• Manage incoming calls and route inquiries appropriately
• Support client registration and appointment scheduling
• Maintain accurate and confidential client records
• Provide administrative support to clinical staff
• Assist with documentation, forms, and office supply coordination
• Support crisis response procedures when required
• Ensure a high standard of client service and data quality

Qualifications

• 1–2+ years of experience in a medical or healthcare reception environment
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Ability to manage sensitive and confidential information
• Strong interpersonal skills and ability to work both independently and within a team
• Experience with electronic medical records (EMR) systems is preferred

Value of Interim Opportunities

• Exposure to meaningful work within respected public-sector organizations
• Opportunity to contribute to community-focused healthcare services
• Expand your professional network and administrative skillset
• Flexibility between long-term career opportunities
• Ideal for professionals seeking project-based or contract work

If you require an accessibility accommodation during the recruitment process, please call 416-237-1500 x.235.