Bilingual Medical Receptionist - Scheduling & Front Desk

Centretown Community Health Centre / Centre de sante communautaire du Centre-ville; Ottawa; On-site; CAD 33,000 - 38,000; Full time

Benefits offered by this job

HOOPP pension

Job summary

Centretown Community Health Centre is seeking a Medical Receptionist for Integrated Health Services (IHS). The role handles phone and client reception, intake, appointment bookings, and rostering with a focus on confidentiality and courtesy.

The position requires a secondary school diploma, 2+ years in medical reception, typing 40 wpm, and strong organizational skills. Fluency in English and French is expected; evenings/weekends may be required.

Qualifications

• Secondary School Diploma or equivalent.
• Minimum two years experience as a medical receptionist.
• Ability to maintain confidentiality and use discretion.
• Proficient with Windows-based computer systems, including email and MS Word and databases.
• Typing 40 wpm.
• Strong organizational and interpersonal skills.
• Experience working with a diverse population.
• Ability to work independently and within a multi-disciplinary team.
• Good problem-solving skills.
• Excellent verbal communication skills.
• Ability to work some evenings and weekends.
• Experience with a medical scheduling system (Desirable).
• Experience in a community-based health or social service agency (Desirable).
• Language designation: English and French, written and spoken.

Responsibilities

• Phone and client reception, client intake, and booking of appointments.
• Completing tasks as requested and rostering clients.
• Maintain smooth flow of clients in Integrated Health Services (IHS).

Skills

Typing 40 wpm

Strong organizational skills

Interpersonal skills

Excellent verbal communication

Ability to work independently

Teamwork in multi-disciplinary setting

Bilingual English/French

Education

Secondary School Diploma

Tools

MS Word

Email

Databases

Job description

Centretown Community Health Centre is seeking a Medical Receptionist for Integrated Health Services (IHS). The role handles phone and client reception, intake, appointment bookings, and rostering with a focus on confidentiality and courtesy.

The position requires a secondary school diploma, 2+ years in medical reception, typing 40 wpm, and strong organizational skills. Fluency in English and French is expected; evenings/weekends may be required.