HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in healthcare consulting seeks a healthcare business analyst to join their Montreal team in hybrid mode. The role involves configuring patient appointment bookings, documenting business requirements, and improving healthcare workflows. Ideal candidates will have experience in healthcare IT and be detail-oriented with strong communication skills.

Qualifications

• Prior experience as a business analyst, clinical informaticist, or system analyst.
• Ability to read and understand regulatory documents.
• Bilingual in English/French is a plus.

Responsibilities

• Configure patient appointment booking settings, including booking slots and provider schedules.
• Document business requirements using User Stories and Use Cases.
• Work on procedure and medication order flows in healthcare environments.

Skills

Communication

Attention to detail

Documentation techniques

Healthcare IT

Jira

Confluence

Education

Business analyst certification or equivalent

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus