HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

A leading consulting firm is seeking a healthcare business analyst for their Montreal office in a hybrid role. The ideal candidate will have expertise in healthcare workflows, appointment booking, and strong documentation skills, along with being detail-oriented. This position also values bilingualism in English and French.

Qualifications

• Prior experience in business analysis or system analysis is essential.
• Strong proficiency in documenting business requirements using User Stories and Use Cases.
• Bilingual in English and French preferred.

Responsibilities

• Configure booking slots and manage patient appointment workflows.
• Document order fulfillment processes and manage clinical order flows.
• Translate regulatory documents into business requirements.

Skills

Communication

Attention to Detail

Knowledge of Healthcare IT

Business Documentation

Education

Experience as a business analyst or clinical informaticist

Knowledge of Canadian healthcare

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus