HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

A leading consultancy in healthcare seeks a business analyst to join their Montreal team. This hybrid position will involve managing patient appointment booking configurations and documentation for medication orders, while ensuring compliance with the Canadian healthcare system. Candidates should have experience in business analysis and strong communication skills, with a passion for details and problem-solving.

Qualifications

• Prior experience as a business analyst, clinical informaticist or system analyst.
• Working knowledge of techniques to document business requirements.
• Bi-lingual English / French is a plus.

Responsibilities

• Configuration of patient appointment booking processes.
• Documentation of order fulfillment workflows in healthcare.
• Translation of regulatory documents to business requirements.

Skills

Documentation of business requirements

Strong written and verbal communication

Knowledge of Canadian healthcare

Attention to detail

Education

Experience as a business analyst

Clinical informaticist or system analyst

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus