HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

A leading consulting firm in Montreal is seeking a healthcare business analyst to join their hybrid team. The role involves managing patient booking configurations, order flows within hospitals, and translating regulatory requirements into business needs. Candidates should have strong analytical skills and healthcare IT knowledge.

Qualifications

• Prior experience as a business analyst, clinical informaticist, or system analyst.
• Ability to read and understand regulatory documents and translate to business requirements.
• Working knowledge of documenting business requirements.

Responsibilities

• Configuration for patient appointment booking, including defining booking slots and provider schedules.
• Documenting workflows and order fulfillment in a healthcare setting.
• Capturing and reporting on appointment data.

Skills

Strong written and verbal communication

Attention to detail

Knowledge of Healthcare and Healthcare IT

Experience with Jira

Experience with Confluence

Bi-lingual English / French

Education

Experience as a business analyst, clinical informaticist, or system analyst

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus