HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

A leading technology company is seeking a healthcare business analyst to join its Montreal team. This hybrid role emphasizes expertise in patient appointment booking and medication order workflows, requiring strong analytical skills, healthcare knowledge, and effective communication. Ideal candidates are detail-oriented with experience in documenting business requirements and familiar with healthcare IT systems.

Qualifications

• Prior experience as a business analyst, clinical informaticist, or system analyst.
• Working knowledge of business requirements documentation techniques.
• Bilingual English / French is a plus.

Responsibilities

• Configuration for patient appointment booking including scheduling and data capture.
• Documenting workflows and processes for medication orders.
• Translating regulatory documents into business requirements.

Skills

Written communication

Verbal communication

Documentation techniques

Attention to detail

Knowledge of Canadian healthcare

Jira

Confluence

Education

Experience as a business analyst or system analyst

Knowledge of Healthcare IT

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus