HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

A consulting firm based in Montreal is seeking a healthcare business analyst with expertise in patient booking and hospital order flows. The role requires strong communication skills, attention to detail, and the ability to document business requirements effectively. The position is hybrid, providing flexibility in work arrangements and the opportunity to contribute to meaningful healthcare projects.

Qualifications

• Experience with user stories, use cases, sequence diagrams.
• Ability to read and translate regulatory documents into business requirements.
• Appreciation for data capture and reporting needs.

Responsibilities

• Configure patient appointment booking processes and manage resource requirements.
• Document workflows and order fulfillment in healthcare settings.
• Collaborate with stakeholders to gather and document business requirements.

Skills

Documentation of business requirements

Healthcare knowledge

Strong communication skills

Attention to detail

Bi-lingual English / French

Education

Prior experience as a business analyst

Experience with Jira and Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus