HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 75,000 - 95,000; Full time

Job summary

A leading company in healthcare consultancy is seeking a healthcare business analyst for their Montreal office. This hybrid position requires expertise in patient booking systems and healthcare IT, along with strong communication skills and experience documenting business requirements. Ideal candidates will be detail-oriented and possess familiarity with Canadian healthcare regulations.

Qualifications

• Prior experience in healthcare as business analyst or informaticist.
• Ability to document business requirements using User Stories and Use Cases.
• Bi-lingual French/English is a plus.

Responsibilities

• Configure patient appointment booking systems and manage workflows.
• Document business requirements and ensure alignment with regulatory standards.
• Collaborate with healthcare providers on order fulfillment processes.

Skills

Healthcare IT

Business Requirements Documentation

Communication

Attention to Detail

Education

Experience as a business analyst or clinical informaticist

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus