HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

A leading company in healthcare technology is seeking a healthcare business analyst to support their Montreal office in a hybrid work environment. This role involves enhancing patient appointment processes, managing healthcare order flows, and requires strong analytical skills and knowledge of Canadian healthcare systems. Candidates should be proficient in documentation techniques and possess excellent communication skills.

Qualifications

• Experience as a business analyst, clinical informaticist, or system analyst is essential.
• Strong communication skills and understanding of regulatory documents required.
• Knowledge of healthcare workflows and documentation techniques are critical.

Responsibilities

• Configuration of patient appointment booking mechanisms and resource management.
• Involvement in procedure and medication order flows within healthcare settings.
• Documentation of business requirements using user stories and other techniques.

Skills

Strong written and verbal communication skills

Ability to read and understand regulatory documents

Passion for details

Knowledge of workflows and documentation techniques

Experience with Jira

Experience with Confluence

Knowledge of Canadian healthcare

Bilingual English / French

Education

Prior experience as a business analyst, clinical informaticist or system analyst

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus