HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading consulting firm is seeking a healthcare business analyst for its Montreal office. This hybrid role involves managing scheduling systems for healthcare appointments and documenting medical order workflows. Candidates should have a strong background in healthcare IT and business analysis techniques, with an emphasis on detail orientation and communication skills.

Qualifications

• Prior experience as a business analyst, clinical informaticist, or system analyst.
• Strong written and verbal communication skills.
• Working knowledge of techniques to document business requirements.

Responsibilities

• Manage patient appointment booking and related data.
• Document and analyze procedure and medication order workflows.
• Translate regulatory documents into business requirements.

Skills

Communication

Detail-oriented

Documentation Techniques

Healthcare Knowledge

Bilingual (English/French)

Education

Experience as Business Analyst

Clinical Informaticist

System Analyst

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus