HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

A leading consulting firm in Montreal is searching for a healthcare business analyst to enhance their team. The role involves configuring appointment bookings and documenting healthcare order workflows. Candidates should possess a strong knowledge of healthcare IT and excellent business analysis skills, with a focus on regulatory understanding. Enjoy a hybrid work arrangement in this vital position.

Qualifications

• Experience in documenting business requirements (User Stories, Use Cases, etc.)
• Ability to translate regulatory documents to business requirements.
• Bi-lingual English / French is a plus.

Responsibilities

• Configure patient appointment booking and manage resource requirements.
• Document workflows for procedure and medication order fulfillment.
• Ensure understanding of Canadian healthcare regulations.

Skills

Communication

Attention to detail

Healthcare knowledge

Business analysis techniques

Education

Experience as a business analyst or clinical informaticist

Working knowledge of healthcare IT

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus