HEALTHCARE BUSINESS ANALYST

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

An innovative firm is seeking a healthcare business analyst to join their dynamic team in Montreal. This hybrid position offers the opportunity to leverage your expertise in patient appointment booking and healthcare IT. You will be responsible for configuring booking systems, documenting business requirements, and ensuring compliance with regulatory standards. Ideal candidates will have a passion for detail, strong communication skills, and experience with tools like Jira and Confluence. Join a forward-thinking company that values your contributions to improve healthcare processes and patient experiences.

Qualifications

• Prior experience as a business analyst or clinical informaticist.
• Ability to document business requirements using various techniques.

Responsibilities

• Configure patient appointment booking systems and workflows.
• Document business requirements and translate regulatory documents.

Skills

Patient Appointment Booking

Healthcare IT Knowledge

Business Requirement Documentation

Strong Communication Skills

Attention to Detail

Bilingual (English/French)

Education

Degree in Healthcare or IT

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking

• Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
• Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
• Appreciation for some of the data that needs to be captured and reported about appointments

Procedure and Medication Order flows

• More focused on Hospital environment, but also involving clinic and outpatient orders
• Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

Knowledge of Healthcare and Healthcare IT (not Insurance)

Prior experience as a business analyst, clinical informaticist or system analyst

Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)

Strong written and verbal communication skills

Ability to read and understand regulatory documents and translate to business requirements

Passion for details that you can balance with business realities

Experience with Jira and Confluence

Knowledge and awareness of Canadian healthcare

Bi-lingual English / French is a plus