Health Systems Customer Success Champion | Remote Canada

Conquer Experience Inc.; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading healthcare innovation company is seeking a Customer Success Representative for the Health Systems Segment. This remote role based in Canada involves managing customer relationships, onboarding healthcare educators, and providing technical support. Ideal candidates will have experience in customer success and a passion for improving health education through innovative technology. Applicants should send their career information to [e-mail].

Qualifications

• 2+ years of experience in Customer Success or Customer Support with sales exposure.
• Proven relationship-building skills to create long-term partnerships.
• Strong written, verbal, and presentation communication skills.

Responsibilities

• Manage a portfolio of Health System customers in the USA and Canada.
• Onboard and train OR Educators to use PeriopSimVR effectively.
• Provide Tier I technical support to customer accounts.

Skills

Customer Success

Relationship-building

Communication skills

Technical support

Time management

Solution-oriented mindset

Education

Post-secondary education in Business, Technology, Healthcare or related field

Tools

G-Suite

Slack

Zoom

Hubspot

MS Office

Job description

A leading healthcare innovation company is seeking a Customer Success Representative for the Health Systems Segment. This remote role based in Canada involves managing customer relationships, onboarding healthcare educators, and providing technical support. Ideal candidates will have experience in customer success and a passion for improving health education through innovative technology. Applicants should send their career information to [e-mail].